Spot is understaffed u cant xheck in till 5pm
Host spoke down to me Didn’t give me a remote for the tv
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
Recently renovated hotel. I had booked 2 rooms each with a king bed and they had given away one of my rooms at the time of checking in. There is no receptionist in the morning before 9 AM which i found a bit odd. The lobby is currently closed due to covid so there is no continental breakfast. Only 2 pillows per bed, they were very tall and not comfortable at all, the material felt like someone had shoved clothes inside of a pillow sack and called it good. Overall ok for what I payed but i wouldnt stay here again unless i had to.
Christina, 1 晚旅行, 2021年09月05日
No parking, bath water doesnt go down. No room change. They "cant do anything" cant refund, cant change room, cant fix it. I wouldnt stay here
Carmen, 2 晚旅行, 2021年09月05日
It was a polished turd! The pics look great but it’s a dumpster fire of a property! Holes in the walls - can’t include pics or I would! They close at midnight so if you get there late your shot out of luck! No maid service the second day had to refute charge with Cc company! Avoid this place !
Ryan, 2 晚家庭旅遊, 2021年09月03日
Horrible customer service ,The guy receptionist was talking to his girlfriend the whole time” and not Putting attention to any of the clients at the lobby or me I’m “client”he was not professional. then he want to talk on the phone for another 10 minutes. in the back of the key card, it establish that the lobby it’s open 24 hours but it was not …the lobby was closed at 9 AM which it was too late for me to check out they don’t take clients seriously I will not recommend this place for you or your family.
Elsix, 1 晚商務旅行, 2021年08月07日
I believe they allow pets in this location and I have no problem with that, but the couch in the room was dirty and covered in dog foot prints. Bathroom was not cleaned and covered with human and hair dog. The coffee cops and coffee machine was located on the bathroom counter. Coffee cups were wrapped individually with plastic but cover in hair dog. The bathroom door knob was covered with fingerprints and it was obvious in black color. I do not believe the entire room was sanitized especially now in pandemic. I had to wait in the lobby for check out but I was not able to seat on the couch there either. The lobby was covered in dust and the white rug in the middle was so dirty.
Aylin, 1 晚旅行, 2021年08月07日
Showed up during check in time, hotel had doors locked at lobby and ended up having to drive 3hrs at midnight due to location hotels being sold out.
Jim, 1 晚家庭旅遊, 2021年08月07日
Front desk staff wasn’t the most friendly. Location was in walking distance to a grocery store & a target which was great, as well as a few other places that were close by. 10mins Uber to old town, Pasadena which is where I ended up most of my free time during my stay. There wasn’t much by the hotel itself. Also had a housekeeper walk in on me without knocking first while I wasn’t clothed, which was the only time they came to clean the room during my 10 day stay, they came on day 8. That was a pleasant surprise. For everyone smh
10 晚商務旅行, 2021年08月02日
Jenifer, 1 晚家庭旅遊, 2021年07月23日
There was a lamp on the writing table, but no place to plug it in.
John, 1 晚旅行, 2021年07月16日
My reservation included a request for 2 beds, which was not honored. I made 2 follow-up calls prior to arriving, but front desk gal was un-accommodating. I arrived at 2:30 - 2:50pm, and she would not let me into the room. The room fridge would not close properly due to freezer having excessive ice build up. Parking lot was dirty w/animal feces visible where I was parked.
1 晚好友同遊, 2021年06月19日