Family and I and an amazing time at the resort. It’s a very family friendly resort, something for everyone. We appreciate the great service we received from front desk, restaurant staff and maintenance. Everyone was so friendly and helpful.
Fabiola
Fabiola,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月21日
Francisco
Francisco,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Could be better
Great staff and location but the hotel needs some upgrades. We stay here often and my biggest complaint is the mattress and pillows, they’re uncomfortable.
Hot cocoa in the lobby at Christmas would be a nice touch. Decorations were lovely.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Loved it, will stay again!
The service was AMAZING! The room was a bit outdated and the ventilation could have been better, but the manager and girls at the front desk were phenomenal and went out of their way to accommodate a silly request of mine to make my wife happy (and they did!)
We'll definitely stay there again, it's got to be magical when the snow hits.
Jeffrey
Jeffrey,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Nice Resort/Not so happy with Bin189 dinner staff
Overall our stay was pleasant. The front desk staff were very courteous and made us feel a valued customer specially Lia, who checked us in. The lobby is well decorated with Christmas theme. The rooms were clean and spacious with 2 queens on the pool and and lake side. Only problem was there was only 1 chair we could use to sit. We had easy access to the lake front.
Bin 189 front staff did not accommodate us because we didn't have a reservation. However, we feel like they did not wanna serve us because we told them we just came to eat dessert since we already had dinner somewhere. Anyway, we decided to just buy dessert for take out. I rrally think they did not deserved the tip but I gave anyway.
Dennis
Dennis,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
William
William,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月15日
Wonderful in every way
From the lobby to the room the staff and area, everything was amazing and friendly. Absolutely stay here if in the area
Kenneth R
Kenneth R,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Adrian
Adrian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
Susan J
Susan J,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月22日
Bed was horrible, sunk down in a hole. Toilet paper holder was falling off. Room was overpriced
Barbara
Barbara,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月10日
Rhonda
Rhonda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Karla
Karla,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月26日
Sainaz
Sainaz,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月24日
Mary
Mary,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
The resort is beautiful and suits the environment perfectly. Every staff member we encountered was very kind and helpful. The restaurant is lovely and well decorated with a nice bar area as well as outdoor seating with gorgeous views. There are lots of fun places to discover on the property, including a fire pit on the beach right below the pool/jacuzzi area. It’s only a 5-minute walk to the village, so there’s no need to drive anywhere if you’d prefer not to. This was our second stay at the resort and I’m sure we’ll be back!
Kimberley
Kimberley,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Kenny
Kenny,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Very nice room with beautiful lake views. Impressive lobby area, reminded us of Disneys Wilderness Lodge. Very clean in all areas, staff very friendly and helpful. Easy walk to Lake Arrowhead Village. Highly recommended and would stay again.
Ian
Ian,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月19日
Priyanan
Priyanan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月14日
Love this property, friendly staff, walkable location.
Tammy
Tammy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月14日
Rooms need Updated
Resort was nice. We felt the rooms were in need of updating. The views from our balcony were spectacular. The room overlooked where the wedding receptions were held. The music was so loud both nights we couldn't enjoy our room or balcony.We were there to escape the heat of Phoenix, and not able to enjoy the evenings.