Everything is in average. The hardware is definitely needed to be upgraded.
Staff were nice. If you have plan to dine in their restaurant, be prepared to be very patient for waiting, however food was nice.
It’s quite a tired old property reminiscent of the 60s. The carpeted were worn, paint on the woodwork was peeling. There was practically no soundproofing meaning we could hear everything going on in the adjacent rooms and those above and below. The mattress left both of us in pain the next morning.
On balance, the staff were welcoming and willing to assist with any requests. The location near Clarence Pier was great.
Overall, it’s not what I expected from a Holiday Inn. I tend to gravitate towards the Holiday Inn chain as I can usually expect a modern and comfortable hotel. On this occasion, it did not meet that expectation.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Chun
Chun,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月24日
Philip
Philip,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Lovely hotel great staff
Pool nice
Breafast was amazing
Only downside was the bar beers warm and staff not knowledgeable on why
r a
r a,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Great location and value.
Great value. Rooms looking tired and need a refresh. Lots of marks on wall. Glasses in fridge were smelly and dirty.
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Korrina
Korrina,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
Good value hotel
Decent value hotel for south sea. Nice and clean, modern comfortable and good breakfast.
ricky
ricky,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月20日
Christmas party- food cold, staff at bar rude. Not worth the £60
Lorraine
Lorraine,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Christopher
Christopher,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月15日
Proche de la mer
Hôtel confortable et proche de la mer.
Pas assez assez de place de parking.
Petite piscine mais qui a le mérite d'être là.
Samuel
Samuel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月14日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Overcharged for parking
No complaints about the hotel whatsoever. Breakfast was great.
I booked the parking when I booked the room through hotels.com and it was £44
Parking is £5 from the hotel.
Neil
Neil,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Lovely big room, very clean, service at checking in very efficient, complimentary snacks a very nice touch!
Debbie
Debbie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Reception never answered the phone despite calling several times
Sarah
Sarah,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
YUNHUA
YUNHUA,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
June
June,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
Very clean and quiet.Great place to stay.Breakfast was also good.Very good food.
Ann
Ann,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月5日
Charged for the hotel stay twice
Stay was fine but I got charged twice for the room, payment was taken via Hotels.com and the hotel itself.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
Nice but looking tired and tatty
We have stayed at the Holiday Inn, Portsmouth for many many years as its at a good location and has comfortable rooms.
The service is good but weve noticed a determination in the fixtures and fittings over the padt couple of years. This trip in December 2024, the deterioration has got worse with tired looking rooms worn and dirty carpets and bathrooms in need of a refresh. The whole hotel really needs a full refurbishment. Just looking out of the windows, the window sills are dirty and covered in a green slime. However, the reception staff are always nice and courteous. Come on IHG spend some money and give this lovely hotel a makeover.....but that costs money doesn't it!
Robert
Robert,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月27日
No Heating at Night
Reception staff was not really welcoming and not providing enough information about the hotel facility without we are asking for it, rooms were out dated and heater was not turned on , there was no way to control it as it was central heating, radiator never turned on during winter night and they provided portable heater but you are paying around £100 per night and you sleep in a cold room was not acceptable, I wouldn’t recommend and never will stay again ever