Front desk clerk had an attitude. Elevator was broken and we had to carry our suitcases and bags up 3 flights of stairs. Front desk told us next time call first and not to go the cheap way through Hotels.com
Shareka
Shareka,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Adrian
Adrian,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
Quy
Quy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月8日
Cody
Cody,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Yuzuru
Yuzuru,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
Cressana
Cressana,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月2日
Fire current manager
Manager needs to be fired for being so rude and hanging up on me when I inquired about a fraudulent charge the hotel charge me. Tried speaking with her twice and I was very polite when I was asking for information since I’ve never stayed there.
Brooke
Brooke,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Ayambang
Ayambang,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月22日
Great staff but Poor Experience
My review is not a general review just my personal experience. The 1st room they gave me the toilet wasn’t working, they sent someone to fix it who then told me the part for it will arrive tomorrow and in case it was not to flush I should press down a certain button in the toilet in which I felt uncomfortable doing. I asked the hotel to replace my room but they only had 1 room and where it was the elevator was not working. I asked if I can at least receive some sort of discount or refund, they denied my request and said If they give me a refund I would have to check out immediately. The next day my air conditioner stopped working for about a half hour. The worst part was the door in the parking lot closest to my room wasn’t working so every time I came in I would have to use a different entrance in the parking lot to walk through the lobby to the. Walk down another hall just to reach my room. Not everything that glitters is gold.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Bryan
Bryan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月17日
Old School AC Made for Hard to Sleep Night.
Lots of renovation going on even next door to our room. Banging and lots of noise. Hard to relax. Then we had old AC window unit that was so loud and just musty old. Made it hard to sleep it was that noisy. Felt moldy. Had no bottled water anywhere on the premises to have or even buy. None at front desk, little market area or even bar/restaurant.
Porschea
Porschea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Lakeeshia
Lakeeshia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月6日
Dien
Dien,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月5日
The Shower was not working and toilet took multiple flushes. Told front desk and all he could do was open a maintenance ticket, let the GM know and give me her card. I emailed her to let her know how upset we were and have had no response.
Also, they charge a $70.00 fee if you check in before the checkin time which is absurd.
Tamara
Tamara,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月27日
Joshua
Joshua,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Lionel
Lionel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月21日
Maria
Maria,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
I booked my reservation for two days. When I first arrived at the location, it didn’t look too safe. It was in the back area next to a not very nice apartment. They have a gate to the parking lot but the apartment next door has open access to it. We had to pay a daily fee for the parking. The Front Desk male agent wasn’t friendly at all. The hotel is old and outdated, and the room wasn’t nice either. The beds were uncomfortable because it has old and sunken in mattresses. I can feel the metal springs against my back. The water in the hand sink was clogged so it drained very slowly. I wanted to cancel my reservations as soon as I checked in to the room but couldn’t because they would’ve charged me at least one night stay anyway. We ended staying for one night. I immediately booked another reservation at the Home2 Suites by Hilton for the second day. It was way better and only a $20 difference without the parking fee.