The hotel was booked at the last minute as my husband had just been released from hospital. The room was on the second floor, no elevator and no transport chair. To be honest when booking the room I didn’t see choices of location or transport chair in the selection. Staff were very accommodating and did their best to assist us however given the circumstances we checked in and checked out within 5 min. Don’t even see the room as my husband could not walk to it.
Very disappointing to discover there was no flexibility from the hotel regarding even a partial refund, given the circumstances and the fact that the room was not even accessed let alone used.
This is the first time I’ve ever written a negative review. I would not recommend this hotel.
Kathleen
Kathleen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 9 日
Alexandre
Alexandre,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Andrew
Andrew,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Jojo
Jojo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
mohand
mohand,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
Roseanne Kimberly
Roseanne Kimberly,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Quick trip but enjoyed our stay. One of my favourite hotels
Lori
Lori,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Bon service
Le gars à la réception était très accueillant et serviable.
Martine
Martine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Comfortable was able to bring my dog nice clean rooms
Dorothy
Dorothy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
the beds were so comfortable and the staff was very helpful! breakfast was great :))
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
William
William,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 15 日
Allyssa K
Allyssa K,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Ronald
Ronald,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
Bed bugs! Beware!
Room was very dirty. Ant infestation at baseboard. Bed bugs. Clumps of dog hair in the corners of the room. Room in poor condition. I left the same night I checked in. Disgusting hotel.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Amazing stay!
Renovated & like new! Very spacious rooms & comfy beds.