The outside of the property is very poorly maintained. From the street if there weren't cars in the parking lot, you'd think the place is abandoned. The main floor hallways and decor are clearly updated, but nothing else is other than the artwork hanging in the hallways. Our room didn't even have artwork - just a hook on the wall where something used to hang. The hallways leading to the rooms are aged, the carpets have massive stains all over the place and the walls are quite damaged. One elevator has a carpet so old and worn that it's become a tripping hazard. Neither the pop machine or ice machine on the fourth floor worked. The room had little splatter stains on the door and walls, but the blood on the bathroom doorframe was too much. It was brought to the staff's attention and after requesting for it to be dealt with twice, a maintenance person quickly wiped it off of the frame and left. We learned the following day that AHS requirements for cleaning blood were not followed - not even close. Realistically we should have been moved to another room to allow for proper biohazard cleanup protocols to be followed. No apologies or rate discounts were offered at checkout - a pretty standard practice when issues like bodily fluids in the room come up. For a hotel that has QR codes all over the lobby asking for online reviews, this issue was handled incredibly poorly. Biohazard concerns are common in hotels - all staff should be aware of the basic requirements for cleanup.