Muito bom com atenção especial aos colaboradores principalmente os da recepção que não mediram esforços para ajudar e promover o melhor para o hóspede
Bruno
Bruno,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月25日
Over all good for the price but needs improvement
Over all ok. We like the size of the rooms and they offer a nice breakfast and beds are a good size and comfy however cannot say the same for the sofa bed specially for children above the age of 10.
There was no water in the room and despite asking several times, they never actually delivered.
Furthermore, the water of the pool was extremely cold and my children could not survive more than 5 minutes which was disappointing!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月24日
Weekend away
Weekend away friends, nice hotel and good location for central London
paul
paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Mark
Mark,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月21日
Charlotte
Charlotte,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
JASON
JASON,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Convenient comfortable and classy
In a very quiet part of overlooking the Marina near to the lovely high street for shopping the hotel was very modern classic with a spacious comfortable bed and pillows with a bath and separate shower all the features of a five star hotel. Had no breakfast so can’t comment which is £20 if you or prebook or £35 if you don’t . It has two large television screens in the executive lounge with very tastefully decorated furniture feels quite cosy and spacious mug windows with plenty of light . It has the spa facilities and pool with sauna . I would highly recommend definitely returning .
Michelle
Michelle,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
An amazing time was had.
It was amazing.
Had a lovely time with my family and friends.
Thanks to Mohit and his amazing team.
We will be there again.
Vivian
Vivian,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月29日
The hotel unexpectedly shut down the swimming pool without notifying all guests with reservations giving them a chance to cancel if they wanted to causing inconvenience, for my trip and disappointing my child due, to the closure.
After speaking with the hotel manager and reception they did not offer us anything. Failed to come up with a solution, for our issue.
Shahin
Shahin,3 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Work in the area
Great location for us
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
barry
barry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Kristin
Kristin,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月8日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月7日
Mediocre for a 5 star hotel
We had an okay stay. The hotel restaurant service was non-existent - they had one waiter per meal and the waiter was never attentive. We had two breakfasts there (unfortunately not many breakfast options near the hotel) and a dinner there and waited an hour for the food each time. Much of the food we ordered required zero cooking (yogurt with granola, avocado toast...). This was inconvenient especially with two small children. That said, the food tasted very good.
The hotel room was nice and clean, and set up correctly when we arrived (with sofa bed open and a pack n play for our baby). However the pull-out sofa bed was extremely uncomfortable. There were only slats on part of the bed so anyone more than 3 feet tall had part of their body on slats and part basically off the bed.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Kevin
Kevin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
I booked the stay as part of a charity challenge I was undertaking, running 550km across England. I was really disappointed about the dirty bath and then how it was dealt with when told the member of staff. They didn’t really acknowledge it and I had no further feedback
Sam
Sam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月4日
Reception staff were exceptional. Really friendly and welcoming.