The staff at the front desk were very friendly. The hotel was very clean however the room had an over powering smell of cleaning products which reminded me of cheap deodorizer you get at a bad car wash. It was so overpowering that we had to prop the door open. The bed was the most horrible bed I have EVER slept in. It was lumpy and needs to be replaced. Neither myself nor my daughter could sleep very much.The hotel is very well maintained and you can tell that the staff take pride in keeping it that way.
monique
1 晚家庭旅遊
2/10
The lady that checked us in was very rude. 2 vehicles were broken in
Andrea
1 晚旅行
8/10
Almeda
2 晚旅行
10/10
Peter
1 晚旅行
8/10
The location is in a central place of everything. The staffs are the best.
Henrovee
20 晚家庭旅遊
6/10
Lumpy mattress made for an uncomfortable sleep
真實旅客
2 晚家庭旅遊
10/10
Staff is awesome
terri
3 晚浪漫之旅
10/10
Everyone was friendly
Rossanna
2 晚旅行
8/10
Staff was super
terri
2 晚浪漫之旅
10/10
The Courtyard Marriott Sugarland/Stafford is a good commuter business hotel. The room has a nice desk, there are plenty of outlets for my laptop and phone. The staff was friendly and bubbly.
Colin
1 晚商務旅行
10/10
Ahsan
1 晚旅行
6/10
Shower is our room did not work during our stay.
Adrian
1 晚旅行
6/10
George
1 晚旅行
6/10
Good area
Murad
3 晚旅行
8/10
Robert
1 晚商務旅行
10/10
Was very satisfied. Will be back soon
Larry
1 晚家庭旅遊
4/10
Could not check into room until after 4:30, room wasn’t ready.
真實旅客
1 晚家庭旅遊
4/10
First room had a terrible smell and we were put in a second room. There was hole on the floor that was covered with carpet and some of the towels smelled terribly. Room service did not even clean the room and simply passed through to other rooms. Will not be returning here again.
The only wonderful experience was the customer service we received during our stay.
Benjamin
2 晚家庭旅遊
8/10
Nice stay and staff was great at checkout
Ijeoma
1 晚旅行
2/10
Horrible experience checking in canceled my reservation without notice and put my family in I in a unpleasant situation
Christina
6 晚商務旅行
6/10
I’m disappointed in the amount of cost to stay here and what I got in return . I stayed the weekend of the 13-15th . Let me address my many issues . For one the pictures really give the room justice because i don’t know if they edit the pictures or what but when I got to the room I was shocked.It felt dirty and uncomfortable. Two the ants !! the ants were bad they were all over the table even when we didn’t have food out the ants started multiplying the longer we stayed . Three the lights were out from 7am-2pm it was hot I couldn’t do anything I couldn’t charge my phone or get ready . It’s not the fact that the lights were out because things happen it’s the fact that there was no apologies. there were no announcements there was no refund /partial refund I sat in the dark and heat for almost 8hrs and they offered nothing! and then they called my room after saying I needed to make another payment even tho I paid for 2 nights in full already . I’m not a complainer but I will say I am extremely disappointed and wish I could get some kind of refund