I’ve never been to a hotel where no staff cracked a smile or be welcoming in any way. My wife and our pet came a bit late, and no one was at the valet so we grabbed our luggage and went in. The front desk saw us but there was an awkward air for whatever reason, so I had to mention first that I wanted to check in. He checked me in, got the key card and that was it. No overview for the room, amenities, where the elevator is, nothing. We shrug it off, go to our room and crash. The room was nice, clean, roomy, and really no complaints there. Next morning, we go to the front desk to check out. It’s a different staff member, but again, no smiles or anything and I had to mention first that I wanted to check out. Overall it just felt very uncomfortable and unwelcoming when there were interactions. Am I asking for too much for staffs to say ‘hello’ or ‘good morning’ with a smile?