The hotel is not as advertised. The pictures online are very beautiful but the hotel itself is not even close to the pictures. They charges you for EVERYTHING!!! breast, water, etc…the rooms are sooo outdated and freezing!!! The hallway smells so bad and cold too. The air vent kept coming on even when turned off. The walls are so thin, like me and my man couldn’t sleep because the next door neighbor were fighting and bickering. The fire alarm will come on for absolutely no reason. I will never stay here again!
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月23日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月20日
AMENITIES WERE NON EXISTENT
All the amenities were closed. The pooo “being serviced” the first night we arrived and everyday they said it would open the next day. We stayed three nights and it never opened. The gym was closed (no reason given) and the spa was not a spa it was a sooon with NO massage therapist that offered spa services. I reached out to Hotels.com and they refused to reimburse me. We went to the casino close by to use the spa, never were able to use our bathing suits and we booked based off amenities and distance. There were plenty of hotels in the area with pools and I was denied my request for Hotels.com to book me a place for at least the last evening. The hotel front desk concierge/ night audit/ manager did however put us in a nicer room. I booked Panasonic view king and it was musky and felt dirty. We had a nicer room without a balcony of course Ike of the things I wanted when booking.
Nichole
Nichole,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
It was just ok
First of all we were double charged for our stay. The hotel was very cold in the hallways and rooms. This hotel could really use a few upgrades. Everything is so out dated.
robert
robert,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Room 172
Outlets loose in the wall and did not hold plugs super dangerous
Shelf above bathroom sink hanging on by a thread
Very very cold throughout the entire hotel
Leslie
Leslie,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
Brandon
Brandon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Shannon
Shannon,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Elvis
Elvis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Todd
Todd,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
S
S,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
The front staff was very friendly and helpful.
Leigh
Leigh,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月3日
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月2日
Hanna
Hanna,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Not the best not the worst.
Hotel is very dated. The pool area needs major updating. There was so much condescension in the pool area it was raining inside. The staff was nice and friendly. Wish they gave you a map of where to find things inside.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
5 stars all the way
Had the best time with my family it was very clean, comfortable, peaceful and the staff was very friendly and helpful not to mention the food was great and we can’t wait to go back again!
Angelica
Angelica,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
GIna
GIna,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月25日
A three night stay
The rooms were good in size. Only defect was the doors of the toilet and the patio. They were broken and not repaired.
Ravindernath
Ravindernath,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月20日
Mini- vacation
What I liked the best was the creek & the life music! Room was too small, tv: no too many stations. Room was too dark. Halls were too cold.