Good location! Right in front of Plaza Mayor. Horrible service, if there is any! The front desk is so ignorant and careless about the request from the guests. I have to move my luggage in and out of the check room and limited information provided about the city. Very bad service at front desk! Besides, the hotel has bad sound proof system, you can hear everything from corridor. Not recommended!
A rather pokey room but nice facing main square.
Noise, I seemed to have a dowflow pipe built into a strange section of wall behind the a/c.
DAVID
DAVID,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 7 日
Travelled with our child and the triple room was plenty big for the 3 of us. Staff were lovely. The rooms were very comfortable.
We had a very difficult time getting a cab from the train station to the hotel so I suggest one be booked in advance if that is how you are arriving. The area of the hotel was 10/10.
Kalai
Kalai,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 10 月 5 日
The hotel door was broken and replaced by a piece of wood, which was not safe or comfortable. Front desk service very basic and no help given regarding food late at night. The hotel is also very old fashioned and the bathroom is a bit creepy with a showering system that is a joke and wets all room. This is not admissable for a top location hotel in Segovia which must have a significant flow of tourists and is not cheap.
Joao
Joao,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 4 日
We very much enjoyed our stay at Hotel Infanta Isabel. The room, service, and breakfasts were very good. The only thing to note is that wifi at the hotel was poor and intermittent. This affected access to the internet on our electronic devices and the TV in the room. Hopefully this will be remedied soon.
Catherine Morris
Catherine Morris,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 1 日
Great
Fernando
Fernando,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Pessoal maravilhoso, super atenciosos!!!
barbara
barbara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 24 日
Ótimo
O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.
Sofia
Sofia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 23 日
Charming stay
Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.