I was very disappointed. The lack of attention to detail was evident in this hotel. We were booked into a room on the 10th floor. It had a beautiful view of the mountain, but the windows couldn't open as they were welded closed and there was glue residue around the edges. It spoilt the beautiful view the room had to offer. The grout in the shower was moldy and I was not sure I wanted to get into that shower. We asked to be moved to a room with a balcony or where the windows were open. We were moved to a 2nd-floor room which was better, but we found a few cockroaches in our bathroom and I saw a large one at the lifts.
Breakfast was very mediocre.
Despite all this, the staff were very friendly and accommodating.