Not enough staff. Stayed 4 nights asked for daily maid service only had it one day. Carpet in hallway was very dirty never vacuumed Thursday to Sunday. Called for more toilet paper 3 times over 2 days finally had to get it ourselves from a maid in hall way. Says they have room service but no one answered the phone had to go order and get ourselves. Did find a desk manager that was great and one atrium server that would help us.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Jennifer
Jennifer,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Tracy
Tracy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 7 日
dustin
dustin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
Great stay
Our stay was amazing. We had easy check in. We settled into our room and than went down for a nice meal at the atrium cafe. Which was nice because we didn’t have to leave the hotel and come back. The food was amazing We really enjoyed our stay
Tommy
Tommy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
Stacy
Stacy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Monica
Monica,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 27 日
Bobby
Bobby,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 21 日
Worst service!
The buss boy called a police on my 80 years old father accusing him of grabbing his butt and when asked, he told that my father stick his finger on his ass. Ridiculous! My father was proven innocent. Police apologized on us. It’s a false accusation against us just because he is so lazy to give us a blanket that we requested.
Ayesha
Ayesha,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 16 日
Disappointing get away
Ok clean but a little over priced 210 a night for a basic king room. For an average hotel asked for a lake view received a roof view. Not at all what we were expecting disappointing to say the least. Staff at check in was friendly on a good note. Probably would not stay again just expected more.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Jennifer
Jennifer,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
The staff were accommodating and professional
Walter
Walter,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Wonderful spa experience!
Stayed for a quick weekend getaway, and everything was perfect! Rooms were spacious and clean, the lobby area was beautiful. Bar was great, pool was clean and nice. The Spa though... oh my goodness. What a gorgeous, tranquil and relaxing place! The steam room was my favorite. Definitely cannot wait to come again!
Esther
Esther,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
Staff was wonderful, & the property was extremely clean!
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
Marcia
Marcia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 17 日
Spacious room and beautiful view of the lake
The hotel is very pretty and we looked forward to staying our first time. However.the bed was extremely uncomfortable. We expected a very comfortable bed for the rate we paid. Neither of us slept well at all. The TV didn’t have a guide so we never knew what was showing . The front desk didn’t have a clue about it. It didn’t even tell you what was showing at the time. The room was very spacious and loves the large vanity. They could improve by updating the mattresses and giving us a Tv guide.
Brenda
Brenda,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 17 日
Todd
Todd,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Cameron
Cameron,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
We loved the large suite and balcony with view of the lake. Although it was too cold to sit outside it was still fun to see the lake. It was nice to have the refrigerator and microwave to make hot tea and appreciated the Kureig in the room.
The living room furniture was a bit outdated and not the most comfortable, but everything was clean and we would definitely stay again. Thanks for a sweet getaway.