The room smelled like mold and was not clean. The shower had a bolt sticking out of the drain.
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月11日
Old and needing rehab
Suposed to have a lake view room, instead got a view of a parking lot
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
sungmin
sungmin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月7日
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月5日
Kim Marie
Kim Marie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Relaxing lil getaway
The location was wonderful I really enjoyed the views. I stayed on the 3rd level there's Oprah legs to lake and the pool. The hot tub works but it needs some help. The sauna was not working. So far was open all night on Wednesday. But then the story was not over. It's in a good location it wasn't hard to find. For the best price this is the best one. I will be back.
christy
christy,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Weekend family getaway
Doorman & Jennifer at the front desk 10/10
Comfy beds & no bugs another 10/10
Other than that this place is pretty run down. There's soooo much trash thrown over/off balconies and never cleaned up? Not sure. Tons of college parties. Not really a young family vibe. Used to be our go to years ago though..All the employees were amazing!! Didn't get in the pool as my kids pulled at least 10 cans/bottles out. Pool area needed attention (They had fun)
TV was wonky (sound didn't work sometimes), might have a underlying mold issue(couldn't breathe), & the elevators had sticky floors (happens, just needed mopped)
All of this to say my kids wouldn't stop picking up trash any chance they had! There's a lot left!!!
Angela
Angela,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月16日
Needs update
The hot price was different than the price I was guaranteed through Hotels.com. black mold was in my room, a long with spider webs. I added pictures of the mold on the walls.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月16日
Glenda
Glenda,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月16日
The door man/ maintenance was amazing. Took really good care of us. When the bartender didn’t believe me about the ants in my drink. He double checked. The hot tub had too much chlorine in it.
Amanda
Amanda,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
The Grand Glaze has the friendliest and most welcoming staff they made us feel like we were at home during our stay
The aminities were excellent and the room was clean and smelled amazing
Donal
Donal,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月8日
Christi
Christi,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月4日
Very dirty, no Continental breakfast. Pay the extra money for a different hotel you’ll thank me.
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月3日
The hotel was a little older, but that was the only complaint. The front desk was great, it was clean, we had a great lake view room for our anniversary. Will definitely stay here again!
Justin
Justin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
Ashley
Ashley,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月23日
I was charged twice for our 3 night stay. I am waiting to have this resolved.
I believe they were going through renovations, which is understandable, yet some areas were more dirty than others. We checked out early on our check out date, in which I mentioned upon check in. I waited for 15 minutes at the front desk for someone, as a sign was up that they stepped away. I ended up having to leave a note with our keys. With being charged twice, I’m not impressed with that at all.
Andrea
Andrea,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年8月22日
Was told breakfast but had nothing!! Even called night before to verify. Uggh
Lisa
Lisa,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月11日
Do not recommend
Place is under construction and not well staffed. Pool is located down a cliff basically from the hotel with like a thousand steps to manage to get there and back. Not worth the hassle, and the pool was dirty. Pulled debris from the water including old bandaids.
Advertised breakfast buffet was non-existent. Bed was horribly uncomfortable.
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月11日
Room was very nice.
Pool filter was not on, filled with leaves and bugs, slimy floor.
Spa did not have a handrail, slipped on way in.
Even though signs in elevator said breakfast available on Friday, it was not available until Saturday.