There is a slope next to the hotel, if you’re traveling with elder people or small children, it might be little inconvenient
Siyuan
Siyuan,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年10月2日
Siu kuen
Siu kuen,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月18日
Vincent Win Fai
Vincent Win Fai,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月29日
Paul
Paul,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月28日
Jen-Hua
Jen-Hua,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年7月12日
Wonderful Stay for family trip
Location is good, takes 7 minutes walk to the hotel from the station Circular Quay. There is a plaza in front of station and with various of food.
Hotel staffs are very nice. Benjamin was very helpful and kind to make us feel like home.
Debbie
Debbie,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年3月27日
The hotel suitable for the guests with the car. The location is nice the view is awesome. The hotel a bit old, it’s better to have renovation upgrade the infrastructure.
We booked Shangri La on this stay based on our wonderful experience the previous stays in other countries.
The room was great but I think the service was a little disappointing.
I had made coffee and the second day when I got back from the tour the coffee machine was not cleaned and the cups were not replaced .
Also I had flown in from far and sent a request asking if I was able to check in a few hours earlier . When I got in I had to wait for check in time . After a 22 hr flight I was exhausted and asked if there was any way to get a room earlier and was told only if I paid 80$ extra . I think some empathy would have been great . The room is ready already , getting extra money just to give a key few hours early in my thoughts did not seem right. Because we check out early we do not get a refund so same way we would hope for a little care especially when there is a room already available and you can see the customer has a valid reason for the ask.
Overall the hotel was great. Food was great.
Sanjula
Sanjula,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Great location
Wry nice hotel, excellent location. Walking distance to Opera house, the harbor bridge, shopping and dining.
Kimberly
Kimberly,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Kristoff
Kristoff,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月30日
Overall disappointed by the stay. Rooms need an update. Used concierge service which was good and bad. There was no communication about availability of restaurant/bar one night and forced to find another location. Concierge sent us to a closed restaurant. Restaurant is overrated - view is excellent but service was disappointing and food quality also. 4 seasons is a better hotel for similar price.
Troy
Troy,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Arvind
Arvind,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
Anne-Marie
Anne-Marie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Jessica
Jessica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
Amy
Amy,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月28日
Wouldn’t recommend for special occasions
It was our honeymoon coming straight from the wedding reception and checking in at around 1:30am, service staff was nice and informed us that there is a honeymoon pack to be delivered the following day for us to go through.
We get woken up at 10ish am with the team ready to clean the room up which I told them to return later, the fact check out is from 11am and we had 2 x nights stay it was quite poor from the hotel.
The honeymoon pack did not turn up either.
Besides the view, will probably not stay here again as it really was a disappointing experience overall.