Tonya, Rich, D and the lady who works 2nd shift (military lady) were awesome. They made it an easy transition for me.
Lekesha
Lekesha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Most welcoming staff we have
The staff were very welcoming, friendly, and asked if our stay had been comfortable. They also asked if we had everything we needed. Replied that we had
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月15日
DO NOT BOOK
I was looking for a room when evacuating from hurricane Milton. After booking the room I recieved a call that unfortunately there were no rooms available. I felt so fortunate to get the room and now paniced for my family. The following day I received a call from the hotel at 12:23 pm, asking if I was still coming. I told them about the previous call and had made other plans. Check in is at 3:00 so not sure why they called so I called them at 2:52 pm to check that my stay was cancelled. I was told that a new reservation had been made that day and had a room reserved. I again explained situation and was told room cancelled. Today I received an email thanking me for my stay and of course my card was charged. Everyone I talk to says someone else is responsible for the refund. DO NOT BOOK!!!!! WISH ZERO STARS RATING IS POSSIBLE
Tamala
Tamala,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月12日
Needs a make over
This hotel isn't 8. It should be a 5. The room carpet needs to be removed. The a c unit kept the floor damp. I know that carpet damped the flooring under it. There seemed have been some remodeling that was a crappie job. Not much walking room. Sofa bed was brown and you see it was drity and old. Wall in the shower was patched up and etc. I brought my own cleaning products wipe, spray, and clean the normal needed areas.
sanavia
sanavia,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月28日
The clerk at check in tried to make us pay again even though our card had already been charged. Then he tried to make us pay the difference in what hotels.com paid them and what the room rate was. He was kind, but he was not trained to be there by himself.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月14日
Selvin Ely
Selvin Ely,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月31日
Bryan
Bryan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月28日
Barbara
Barbara,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月21日
I hope that if you read this review it saves you from what I had to go through with this booking! This hotel is a scam and the pictures online represent nothing accurate!! We came in for our son’s military graduation and flew all the way from Oregon. It was late when we checked in and the lobby appeared to be ok, but the first indication was the pool was green! Should have asked to see the rooms before handing my credit card over. After leaving the lobby the rest behind the elevator doors felt like we stepped into an hourly rate hotel of horrors. They gave us 201 and 206. 201 smelled like urine, had hair in the sheets. In both rooms the carpets and couches looked filthy, and showers had mold, one of the remotes had a bandaid holding the back of it on. 201 had a bag of trash that looked like beer bottles and a sock. We left the rooms immediately and never put our suitcases on the floor. Asked if we could be refunded and they said yes they would and it would take up to a week to see the money in our acc. After a week still no money and I’m trying to fight the charges. He now says he can’t refund one of the rooms because it was booked through Expedia. He lied to us and now is keeping our money. We ended up finding a better hotel in the middle of the night and the front desk asked us if we were coming from comfort suites! Must be a known thing in this town. I don’t know how he could morally do this to anyone, knowing how his hotel is kept!
Melissa
Melissa,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
The property is safe place for staying..anyone will be happy
Myriele
Myriele,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月8日
Run down, elevator broken.
Elevator was not working and still myself and my 4 kids got a 3rd floor room. No offer of assistance or possible room change, just a sorry elevator doesnt work. The hotel was very dirty and a lot of broken things. There was a closet door just leaning on the wall in our room. Bathroom door would close unless you slammed it hard. Ac was behind a bed so even set at 65 the room was incredibly warm except for if you sat on that bed. Part of the roof outside was missing. It was in terrible shape and i was glad we were only staying for the 1 night.
Tara
Tara,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月4日
I had to ask to have my room cleaned and linens changed. The elevator did not always work.
Jimmy
Jimmy,27 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月4日
Good stay
Good customer service. The room was clean. Only one problem, the elevator was down for a few hours.
Sedgwick
Sedgwick,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月2日
Property was run down and could use a good deep clean. Breakfast was good. Cost was too much for the condition of the property.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年7月29日
Donna
Donna,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月27日
Room was not properly cleaned. Pool was discolored and dirty/hot tub didn’t work. Waited around 10 minutes to check in as no one was at the front desk. Breakfast was okay.
Sarah
Sarah,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月24日
Nice and clean.
Staffs are kind and helpful as well.
David
David,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
The staff was grate.
cody
cody,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月8日
Room was clean and comfortable. Staff super friendly. Good breakfast.
Abigail
Expedia 真實旅客評語
6/10 不錯哦
2024年6月30日
Okay, but...
2 adults 3 children. The sofa bed was broken. There was a swimming pool, but it was really dirty. I didn't feel like going there. Otherwise, the rooms are clean. A big thank you to the customer service. Was nice and helpful.
Ari
Ari,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年6月28日
Becky
Becky,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月30日
Albert
Albert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年5月30日
Bath tube had black mold, the ceiling popcorn was piling off, the phone didnt work. I went with a family of 5 and the room only had 3 towels. The remotes foe the tv dont work. The hallways smelled like cigarette. Worse experience ever. My son wanted to swim in the pool, but it looked dirty and green. He was so sad