Great old hotel, very different from the other chains. Love the older charm and right across the street from The Drake, another cool hotel.
Price here was great as well, although I do really get tired of the price not reflecting the 'resort fees'.
Roland
Roland,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月24日
Pretty good for the price
We had a good stay overall. The staff was not overly friendly but nice enough. We did run into one nice young man who overheard us talking about the Crystal ballroom and offered to take us in to see it. He was very engaging telling us about some of the history and how the room is used today. We also encountered a very nice server at the restaurant who helped me make some change (we hadn’t eaten there just stopped by to see if they could exchange some larger bills). He was very friendly and I’m sure was a great server as well! If I had any complaints it would just be that the hotel is getting old and could definitely benefit from some updates. The carpet in the hallways clearly has had some flooding issues and the carpet in our room had several spots where it was fraying or missing in spots. Several lights in the ceiling in the hallways are ripped. The room was spacious and the bed was comfortable aside from the sheets that sounded like paper and were so loud every time you moved. We reserved 2 King studio suits (floors 7 & 8). The view is awful from these rooms so definitely don’t expect the view you see on their website. We looked out directly to the other side of the building and could not see any of the city. Luckily we were just there for one night and scored a good deal so it was ok. The location was great being just off Michigan Ave.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
KAREN
KAREN,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月23日
Hotel antigo bem localizado, serviço de limpeza dos quartos razoável . Esqueciam de repor café e shampoo . Quarto grande porém com móveis antigos porém o banheiro foi reformado .
Andre
Andre,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月18日
Veronica
Veronica,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月17日
Food was mid
My only gripe was the bar food quality & service, extremely slow and what came out didn’t match the descriptions half the time. Asked to see a manager by day 2 and they told me they were so short staffed they didn’t have one. Not acceptable, everything else was great!
Veronica
Veronica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月17日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月15日
Kammy
Kammy,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月15日
LISA
LISA,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Parking ugh
Nice place to stay and location is great!! Although the description I saw said parking included, it was not. (Overnight $50 with no in and out / valet $75 unlimited in and out) In this city parking that is reasonable is paramount. ) Everything else was great.
Tonya
Tonya,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
dominic
dominic,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月3日
Didn’t feel terribly safe.
There seemed to be quite a bit of nefarious activity as the Chicago Police were on site twice while we were there making arrests of individuals. We were forced to weave through them to leave the property. It’s a historic hotel but I don’t need to revisit as I feel it attracts an unsavory clientele. Check-in was duplicated first online the again at the desk. Even a pre-paid stay required a $100 deposit per night. While stated as a non-smoking hotel, the smell of marijuana was very strong on the elevators. Location is great for Mag Mile shopping and our room was updated. Room was clean upon arrival but we received no housekeeping for even the bed linens or updating the in-room coffee supplies. No in-room refrigerator which was a surprise.
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Needed a room for the night while I was in town for a show. Location was great, rooms were decent-enough but felt a bit dated. No complaints about cleanliness, at least in my room!
Aaron
Aaron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Phil
Phil,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月31日
Ivan
Ivan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Mariana
Mariana,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月19日
Not cleaned
Shower was not cleaned, the room is outdated for the price. Nice location will go somewhere else for future visits