All staff went above and beyond and were very friendly. Upon checkout the gentleman at the front desk made sure we weren't driving the pass and was going to warn us of black ice if we were.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Claudia
Claudia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月2日
Didier
Didier,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Meet
Meet,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Tubing
Loved it jiust wish they have better breakfast set up than what and go
Cassandra
Cassandra,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Won't go back.
Our group had 3 total rooms that we requested to be mext to each other. Called an hour before check-in to see about early check in an was told 1 of my 3 rooms wasnt quite ready. And that all 3 were rooms were on lobby floor. Went to dinner to kill the last bit of time til it would be and arrived hour after checkin time. Rooms were moved to a different floor and still were waiting for 1 of my 3 rooms to be cleaned. 40 minutes of waiting and went to check on other room and still wasnt ready. Wouldn't compensate charges for being unable to check in only offered a minute for minute later check out on 1 of the 3 rooms which did us no good since we had 3 rooms total. 2 still had to check out at normal time. No room service available and when asked for directions to a convenience store guy gave bad directions. Drove out of my way for nothing had to circle back around to another store.
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月28日
Crystal
Crystal,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Esmeralda
Esmeralda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Melodie
Melodie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月26日
Just a “Meh” stay
When we arrived in the evening, around 6pm, checked in, and headed to our room there was trash in the hallway and an open bag next to our door. When I went down to ask for maintenance to remove the trash, the customer service person was less than helpful and rather dismissive of my concerns regarding the trash. It was not a pleasant experience; customer service was definitely lacking.
Marc G
Marc G,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
Kids like pool
Our second time staying here and we love it. Great pool for the kids and a fun location with lots to walk to.
Katherine
Katherine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Gallo
Gallo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Barbara
Barbara,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
A must stay in a Wenatchee
Truly a great hotel in Wenatchee. The staff amazing. The rooms clean, spacious, the amenities i enjoyed. Clear, precise and wonderful and friendly service.
Nathan
Nathan,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
Positive and negative
Front desk staff very welcoming and nice. Was disappointed to see restaurant wasn’t open and wouldn’t be until 2025:( nothing on site hotels.com site stated that when booking. Stayed her a few years back and also had a great experience, but this time the room was not very sound proof. Could hear the joining rooms door open and shut very loudly and someone decided at 3am to pace our hall for a good 20 plus minutes and talk on the phone. Could hear her whole convo. Woke everyone up. Otherwise, great experience.
Richelle
Richelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Kristopher
Kristopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Clean and comfortable.
Courteous and friendly staff. It was clean and comfortable. It has a nice pool area.
Jill
Jill,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Holiday Excellence
In good repair, comfortable bed, 8th floor had a great view of Mountains and Hills snow covered.
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
The hotel was amazing very helpful people at the front desk
Jocelyn
Jocelyn,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月13日
Below average
Shabby in general - outdated systems - no one responded when we ordered maid service - looked forward to using the pool but everyone said it was cold so didn't bother.