2/10 不太好
2025 年 10 月 7 日
DO NOT BOOK THIS HOTEL
We checked in about 10:30pm that night after being on the road for 8 hours. We was sent to a double room when our reservation was for a superior king non smoking room. We were changed to a king room and was told all king rooms were the same there is not difference in deluxe and superior but one has a higher cost. We got in the room and notice there has been not renovations done on this hotel. The bathroom door would not closed . The floor and all of the furniture was dusty and missing handles. Because I had cleaning stuff I was going to try and stay. The bed was so hard and the sheets felt like gritty like something was growing on them. My husband was saying lets just go to sleep. Well we couldn't, the AC was loud. That morning we got up to take a shower and tried to dry off with the towels in the room and felt dirtier than we were before taking a shower. Lint from the towel was all over me and my clothes that was on the bed. I went to the front desk and asked if we could check out and get a refund for the remaining two days. She call the manger and he said that he would. I went back later to get a receipt to show and confirm the refund. I was told $177.04 would be refunded and only received $103.28. No one will answer the phone. DO NOT BOOK AT THIS HOTEL. This should not be advertised on this website . I hate I Didn't get picture as we were rushing to get to the event we came for.
Shavelle
Shavelle，3 晚旅行
Hotels.com 真實旅客評語
