4/10 一般般
2025 年 8 月 19 日
Filthy, poorly managed
The first room they put us in had water dripping from the ceiling from the air conditioner ducts that caused mold to run all down the wall. They tried to put us into a comparable room, but the door lock wouldn't read key cards, so they put us up in a random room across the hall which was a downgrade from what we booked with no adjustment in the price. Turns out the air conditioner in that room just didn't work at all. When we came up the next day, our keys were deactivated because the person working the night shift didn't actually document all these room shifts, so we had to go back to the front desk. We were finally moved into a room with a working air conditioner, but the tub wouldn't drain and the sheets were dirty. Not one to complain usually but this was the worst experience I've had by far. To make it worse, the included breakfast was just rancid waffle batter and cereal from a dispenser that's never been cleaned.
Jeffrey
Jeffrey，2 晚家庭旅遊
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