Terrific job with checking in.. had really rough travel day and these folks eased our stress. Dwight the GM actually lugged our suitcases up 3 flights for us.. totally unexpected and very appreciated. The room is a decent size and everything was clean and in place. Bed was really good. Loved the dimmers on the lights.. and the huge chandelier delivers tons of light. Room was relatively sound proof, another huge plus. Water was hot and pressure strong. The restaurant was a nice plus and gave us an easy first night. Portions ample, tasty, reasonably priced. Everyone was VERY nice, helpful, professional. In short, it met the lofty ratings we saw before booking.
Negatives? If departing around 8 as we had to do, you’ll be handling your luggage and it needs to go to the basement, then up a flight to the street. Not sure if there’s an arrangement you can make to solve that problem, but i never asked.. so no idea. After 9 am, you’ll have help.
I’d score it a 9.3… great value, highly recommend. Would stay there again!
