我是否可以免費取消瑪夏那比飯店的預訂並收到全額退款？

可以，瑪夏那比飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

瑪夏那比飯店是否有游泳池？

是的，住宿提供室外游泳池。旅客可以使用游泳池，開放時間為 11:00 至 18:00。

瑪夏那比飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

瑪夏那比飯店是否提供停車位？

是的，住宿提供免費自助停車服務。車位有限。

瑪夏那比飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：02:00。退房時間為 12:00。

瑪夏那比飯店和附近有什麼好看好玩的？

例如騎腳踏車等等都是住宿內可體驗到的活動，您可以好好來玩個過癮。去附設的 Spa 放鬆一下，或者到室外泳池游上幾圈。瑪夏那比飯店還有具備健身中心和Spa 服務，以及花園和附近室外游泳池的使用權。

瑪夏那比飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

瑪夏那比飯店有戶外私人空間嗎？

是，每間客房都有附家具的陽台。

瑪夏那比飯店附近的環境怎麼樣？

從瑪夏那比飯店走路只要 1 分鐘就可以到圖盧姆海灘，另外走 15 分鐘還可以到迎向光明雕塑。

瑪夏那比飯店住宿資訊、相片和旅客評語

Q: 瑪夏那比飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 瑪夏那比飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

Q: 瑪夏那比飯店有戶外私人空間嗎？

是，每間客房都有附家具的陽台。

10/10 好極了

2025 年 8 月 20 日

Dane，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 18 日

Would definitely recommend!

Martin，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

Jennifer，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Great experience, The staff of the hotel was very friendly and helpful all the time, I recommend to try the restaurant from the hotel it was really good and breakfast was included in the price, during our stay they helped us with nearby restaurants reservations and also recommending places to visit.

Carmen，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Amazing property, amazing services definitely recommend.

Lucero，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 9 日

We had a great time at Ma’xanab. The personal and staff were amazing, very attentive and super nice. The food and drink were delicious!

Gabriela，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

Our stay was excellent, this hotel is the perfect place to unplug and relax. The property is beautiful, and the on-site restaurant was outstanding. We dined there multiple times during our stay and even returned after we had checked out. Although it was sargazo (seaweed) season and we couldn’t fully enjoy the beach club, the exceptional service at the pool and restaurant more than made up for it. Special thanks to the servers Walter, Hermelindo, Jose, and Luis who provided top-notch service throughout our visit. The concierge and hotel hosts were available from morning to evening, and both Armando and Valeria were incredibly helpful. They assisted with restaurant reservations, gave great local recommendations, and even arranged a rental car to be delivered directly to the hotel. Overall, the service was a 10 out of 10 and made our stay truly memorable. We will return.

Alejandro，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 3 日

trey，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 24 日

The hotel was amazing, staff were helpful, room was perfect and beyond luxurious. Best hotel we have stayed in for a long time.

Conal，3 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 23 日

Zisi，4 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 10 日

The hotel is small and there were never a lot of guests around which was exactly what we wanted. Staff are extremely friendly and helpful with anything you need which was appreciated as it was our first time in the area and needed assistance navigating the area, booking day trips, etc. A few “cons” for us: The menu is fairly small and got sick of breakfast options by the end of the week. The hotel “gym” is very limited.

Daniel，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 8 日

Hands down one of the best hotel experiences I have ever had in the world. Clean, beautiful aesthetic, friendly over the top accommodating staff. The food was also absolutely to die for. I also will be breaking my go to high end European bath products and will be buying the brand they use here called loredana. I will absolutely be back. We also walked off resort every evening very late and felt totally safe.

Erika，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 5 日

Emre，3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 4 月 26 日

Property was nice!! Convenient and within walking distance for food and activities

Nicholas，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 23 日

Very Beautiful hotel. I never experienced staying on a place like this before. Totally worked it. All the staff is super friendly, begining with Fabiola, her service was outstanding, she made us feel like home ever since we arrived. Also the other 2 (apologies for not remembering their names) persons working at reception helped us a lot with recommendations and also with reservations for nice restaurants. As well as the waiters and staff working at the restaurant, Beach and pool especially Mario, Leo and Milo. We definitely have to come back to Ma'xanab 🙌 we really relaxed and enjoyed our stay. Like other reviews said, every penny spent at Ma'xanab is totally worked it.

Allan Ceja，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 23 日

It has a natural and relaxing vibe! Great service.

Dong，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 22 日

I don’t know where to start. Everything, literally everything, about this hotel is a 10/10. From staff, to grounds, to the room, beach, pool, and everything in between was nothing short of amazing. Try everything on the menu, it’s delicious. Don’t know what to drink, have the bartenders serve you a surprise. This is the only hotel I will be returning back to in Tulum.

Taner，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 15 日

This hotel was beautifully styled, impeccably upkept and managed, the staff was friendly and happy, and the food and drinks were delicious. 10/10 stay for us! I really cannot say enough good things about Ma'xanab other than I can't wait to go back!!

Anna，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 4 月 9 日

We stayed for 4 days. It was hands down the most beautiful hotel

Gabriela，3 晚旅行

Orbitz 真實旅客評語

10/10 好極了

2025 年 4 月 3 日

When we first entered the hotel, we were a little disappointment because of the seaweed on the beach to find out that it was down the whole coast anyway however, our choice to stay at this hotel was an unbelievable experience. Probably one of the cleanest hotels I've ever stayed out in my entire life. The staff was so kind and respectable and couldn't do enough for us, and also only ate lunch there, but the food was incredible. I would definitely recommend it.

Stephen，5 晚浪漫之旅

Expedia 真實旅客評語

4/10 一般般

2025 年 3 月 31 日

Not worth the higher price vs some of the other hotels on the main road. The shower was facing the backyard with no way to cover the glass so someone on the balcony on the room next to us could see us naked. Power went out so AC stopped working. Breakfast was delicious, welcome drink was nonalcoholic.

Andrea，2 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 29 日

Lovely Tulum beachfront stay

Excellent staff and beautiful beachfront location, with just 16 very nice rooms! Breakfasts at the beachfront restaurant/bar were tasty and cooked to order. Our balcony had a generously sized daybed and very clean plunge pool, heated in the evenings. The hotel is very good about providing clean drinking water in the room -- both cold in the fridge and at room temperature on the counter.

2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 20 日

Stacy，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 13 日

Worth every penny. It is tucked away in Tulum, close to some delicious restaurants. But if you never leave the hotel, you won’t be disappointed. The staff is so friendly and attentive. The service is quick and reliable. Let me tell you about the food…so delicious. Free breakfast in the room every morning, divine! Had a small pool and bed outside, which was amazing. Couldn’t recommend more…it was perfect!

Laura，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 11 日

Leticia Rabiela Garcia，3 晚旅行

Expedia 真實旅客評語

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