This property is in a great location, with close proximity to many restaurants, shops (including Arrowhead Mall), and the freeway. Many people stay in this area for Spring Training and is walkable to the field.
Customer service was great- I interacted with 3 different female staffers and all were friendly, attentive, and welcoming.
The property itself is average, I didn’t take advantage of the free breakfast or use the heated pool so I can’t speak to those.
It was disappointing that the TV in my room didn’t work, but it wasn’t for lack of trying. Hopefully maintenance can ensure all are working before any more check-in’s. The beds weren’t terribly uncomfortable (the bedding was actually great), but there is no box spring. The mattress would move around constantly and the large aluminum bed frame is noisy. Lastly, the floors were filthy. The bottom of my socks turned dark pretty quickly after checking in. I had slippers with me so I managed without a housekeeping call, but figured it was worth mentioning.