Recuerda cambiar al chef cocina más salado que mi abuelita , espero que el chef tenga el poder de comer su comida.
ziteng
ziteng,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月30日
Honeymoon 2024
We had a wonderful experience. Everyone was extremely nice from the bellhop, front desk and all of the restaurant staff. Within twenty four hours day new my name and address me in a friendly manner every time.
Phil
Phil,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Martin
Martin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
Bästa hotellet!
Vi har rest en hel del genom åren, men detta var utan tvekan vår bästa hotellupplevelse hittills. Fantastisk personal och från första stunden vi klev in på hotellet kände vi oss så omhändertagna och välkomna. Otroligt bra all inclusive och roliga aktiviteter som anordnas dagligen för både vuxna och bra. Vår son blev sjuk under resan och hotellet kunde anordna att såväl läkare kom till hotellet och att mediciner budades över från apoteket inom 20 minuter. Helt otrolig service! Vi längtar efter att komma tillbaka.
Nadine
Nadine,11 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Staff great very friendly but no transportation to the airport and the hotel don’t acomódate when you had a excursion to reserve dinner always could not go in the restaurant and management was pushing always to make a sale on there stuff
Hector
Hector,6 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Mohamed
Mohamed,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月24日
A time was had!! Loved everything food, drinks, amazing!! And the staff was so welcoming and nice. Marco at the Beach House is the best!! It rained a lot but that did not stop the fun can’t wait to go back.
Chealsea Ann
Chealsea Ann,3 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年10月21日
I like the service
The clean room
I don’t like the Italian food
I didn't like the road that leads to the hotel, it's full of potholes and flooded, difficult to drive on.
Marinieves
Marinieves,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月20日
Although the staff were terrific, the hotel messed up our reservation. We originally booked for an ocean view with a king bed and the first room was looking at the parking lot with two beds. They said that room was an upgrade. We’ve been to many resorts and that was no upgrade. After we said no this wasn’t what we booked for, they put us in a suite with a king bed. It was a nice room, however we still did not have an ocean view. The next day we asked them if they were going to give us what we booked for and after waiting all day, we finally received an ocean view room. They wasted a lot of our time. For our first vacation in a while, we spent a whole day waiting for what we originally booked. We will not be coming back.
Danielle
Danielle,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月20日
Service et high all inclusive
Établissement très bien situé avec plage privée tout confort emplacement exceptionnel.
Le service est irréprochable le personnel est professionnel , volontaire, souriant et attentionné
Les restaurants sont véritablement all inclusives.
Il y a des restaurants à thème les plats sont variés et recherchés.
Vous profiterez de musiciens de qualité régulièrement.
Les deux points d’amélioration :
La taille des piscines ( pas assez grande pour nager )
L’humidité dans l’établissement
STEPHANIE
STEPHANIE,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Irina
Irina,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
Drew
Drew,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
The best resort
Smirla Alexandra Rivas
Smirla Alexandra Rivas,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月18日
Its super peaceful but the road that takes you the hotel is terrible. In this area you won’t be able to see the clear and blue water.
Julissa
Julissa,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月17日
Tamese
Tamese,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月16日
Arianna
Arianna,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月15日
It was overall a good stay. Employees were friendly, the bubble party in the pool was a highlight, taking pictures with parrots was cool. Food was really good, enjoyed the large portion sizes.
Noah J
Noah J,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
The reaort was quaint, small with wonderful grounds. They were impeccable at keeping the resort clean, maintained and beautiful!
Kapra
Kapra,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
Guency
Guency,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月12日
The food and service were great. The manager was awesome. The spa was great. I just wouldn’t consider this a 4 1/2 star resort. Seems like every time I need a towel at the pool they were out.
Ginger
Ginger,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
Laura
Laura,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月12日
I was not able to check into this property. The security guard told me they were at full capacity and would not allow my cab entrance to the property. They told me call back during the week to cancel. I called Expedia and notified them immediately of this. Expedia tried to get my refund and property declined the refund and are saying that I no showed.
Brandon
Brandon,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
The hotel is phenomenal, the staff is friendly and very attentive to guests. They make guests feel welcomed and taken care of.
The food and some of the facilities were not great as they were putting things back together after the winds from Milton.
Overall, however, this is the best hotel in Cancun! Worth every penny!