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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Puerto Morelos beachfront property with spa and beach bar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
Balcony view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Building design
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • 6 bars/lounges
  • Full-service spa
  • 4 outdoor pools and 3 spa tubs
  • Free children's club
  • Free babysitting
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
Feel at home
  • Babysitting (free)
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Crococun Zoo - 7 min drive - 4.5 km
  • Puerto Morelos Town Square - 13 min drive - 12.3 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Cozumel Intl. Airport (CZM) - 27.7 miles/44.6 km

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The Beach House, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 3 poolside bars, a free kid's club, and a beach bar. Fellow travelers love the helpful staff and restaurant.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 148 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free babysitting
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's games
  • Toys
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Snorkeling nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • 4 outdoor pools
  • Bicycle parking
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Wet bar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and local calls

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

The Beach House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Rita's Taco House - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Frank & Lola's - This restaurant serves dinner only. Open daily.
Latino - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
5 O'Clock Somewhere Bar - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offer free cancellation for a full refund?
Yes, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there are 4 outdoor pools.
Are pets allowed at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All also has 3 poolside bars, 6 bars, and a sauna, as well as a steam room, beach cabanas, and a picnic area.
Are there restaurants at or near Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?
Yes, there are 4 onsite restaurants, featuring alfresco dining and international cuisine.
Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All like?
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is located on the waterfront, a short 1-minute walk from Petempich Bay.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Martin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best ever. We will be back. So chilled
Wendy, 3-night trip
Verified Hotels.com guest review

6/10 Good

I didn’t receive anything only thing I got was a coupon for a little discount on an expensive massage
Paul Anthony, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

olivia neena, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The food wasn’t so good need more authentic Mexican food other then that it’s very nice and clean all you can drink and eat.
quinton, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the best resorts we ever visited. Hector, Yadira, Aracely and Miroslava were amazing. Food and dining is awesome. 10/10 for everything.
Arshbir, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Expedia guest review

8/10 Very Good

Food was okay. Service was great for the most part. Clean.
Michael, 3-night romance trip
Verified Expedia guest review

6/10 Good

lucy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Only good for a weekend stay. Absolutely nothing to do here which is fine when you want to just relax but no activities or anything to do. Drinks were mediocre, food was good, room was meh, bathroom where the shower and toilet was was small and gross. We tried it but won’t be back, back to a secrets for us.
Megan A, 3-night romance trip
Verified Expedia guest review

6/10 Good

David Scott, 7-night trip
Verified Expedia guest review

2/10 Poor

No food variety, no source of entertainment, no shuttle bus service whereas they charged an enormous amount for this so called 5 star service
Sukhdeep, 7-night family trip
Verified Expedia guest review

4/10 Fair

This place is good for a weekend. The facilites and staff were nice. We both got the stomach bug which made the stay pretty miserable. One small bottle of pepto was 20 American dollars. A pack of Rolaids was 9$. The alcohol was not great. We had one night of karaoke which was fun, night one of our stay. Food was good but not great when you have the stomach bug. I tried not to drink the water but all the drinks have ice so that’s what probably got us sick. For the cost of the trip I would not ever go again. Do not recommend.
Rosa, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Todo fue terrible! El peor hotel en el que me he quedado. La atención, comida y entretenimiento TERRIBLE. Los trabajadores evitan ayudarte. El que vende las excursiones nos vendió un paquete para Xenses “con comida incluida”, cuando llegamos al parque esto no era cierto, no había comida incluida, nos dejaron afuera esperando un rato porque los tickets no aparecían 😔 Shenia la del restaurante frank and Rita TERRIBLE!! Esa señora parece una hiena riéndose, su customer services por debajo del piso, súper pesada esta mujer, se ve que no le gusta lo que hace y si le gusta algo lo que hace lo demuestra muy mal, siento que disfruta no ayudar. En fin creo que lo único bueno que encontré en ese lugar en cuanto a buena atención fue Rodrigo el bartender y Moises el que trabaja en la cafetería de los puntos. Para nada recomendaría este lugar y mucho menos regresaría.
Mileydis, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Alexander, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jaclyn, 6-night family trip
Verified Expedia guest review

4/10 Fair

My personal experience at this resort was far from great. Well most of the staff members were accommodating there were a lot of mishaps, inconsistency, and errors that are occurred during my stay. To make matters worse after trying to discuss matters with Expedia and my credit card the resort and hostel hotel staff were dishonest about the details of what actually occurred. Their biggest mistake was interrupting my lunch and asking me to leave a day early in front of everybody and then apologizing many hours later after the entire day was wasted. I understand mistakes happen, but this hotel was particularly lacking in communication and accommodation. Also be mindful that there are smokers everywhere and they do sell cigars on site so if you’re somebody somebody that doesn’t prefer cigarettes and things of that nature it’s likely that you’ll see people smoking around. I have several complaints against this resort that weren’t a big deal at the time but compiled altogether really affected the entirety of my stay combined with the fact of the hotel just being dishonest and making it difficult for me to get compensation by not being forthcoming about what transpired.
Fardowsa Nur, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a smaller resort. Property was beautiful and clean. Can’t say enough good things about the staff! Will definitely visit this resort again.
Daniel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hospitality and staff were fantastic. Jesus took Great!!!! care of us during our stay Our room was beautiful and our view was impeccable. Would definitely be revisiting.
Sharon, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

kind and welcoming staff
Yesenia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mia, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice property. Very friendly staff and very yummy food.
Nancy, 2-night family trip
Verified Expedia guest review

4/10 Fair

What can I say.. I've been coming to the Yucatan area 4 times previously.and have never had such a bad experience. Firstly, the food was 4 of 10. The restaurants had limited selection and the food was not good. I couldn't wait to get out of the resort to have food elsewhere. The location of the resort was deep away from the main road getting transportation in and out of the resort was confusing as the drivers from the tours and taxi drivers would ask repeatedly about which Margaritaville it was. As there were two Margaritaville resorts close to each other. And lastly they charged me 100 dollars for old sheets that apparently had some blood stains on. When I asked them for the sheets to show me, they did not have the sheets and had me pay for the "damaged property". I reluctantly paid because they would not allow me to depart the resort to catch my plane. I would be very cautious going to this resort. I am a frequent flyer and have been many places and resorts. This was by far my worst experience in Quinta Roo region of Mexico.
Chinh, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Bardia, 3-night trip
Verified Expedia guest review

6/10 Good

This property is not kid friendly at all. It has nothing for little ones. Limited dining and not many options. No night life. It was very clean and nice staff!
Melita, 3-night family trip
Verified Expedia guest review