We flew into SF airport and needed an overnight hotel and it has excellent reviews. I would not recommend it at all. It was extremely dirty and not well taken care of at all. The carpet was not vacuumed and there was mold in the bathroom.
Janet
Janet,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月1日
Great place to stay in a fantastic location
Overall, good stay at Sonesta San Bruno. The pool and spa were great, breakfast was nice enough and there was free laundry, bbq and gym on site. The only issue we encountered was with getting hotel charges almost daily for different amounts. Apparently the hotel system wasn’t seeing that all was booked and prepaid with Expedia, so kept charging us. Hotel staff resolved it all but was a bit frustrating after the 3rd time.
To end on a positive note, the location was fantastic. Very close to SFO airport and there was BART station under 10mins walk from the hotel that goes to downtown San Francisco. Price for a 8-night stay was great. Would definitely stay in here again if coming back to the area. Thanks!
Elizabet
Elizabet,8 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Jeremy
Jeremy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月25日
Basic but great!
Basic, clean & comfortable about sums it up. There’s no frills, reasonable cost and great proximity to a mall, theatre and of course the airport (10 minute drive). It’s as advertised. Antique VHS player in the room brought a smile to my face 😂
Tony
Tony,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
Kendra
Kendra,5 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月23日
Terrible airport shuttle service
We were just staying one night for a lay over. I chose the room for the airport shuttle. However it was the worst shuttle service. They only offer a shuttle one time an hour. The shuttle is a small mini van and can only accommodate a few people. So we could not use the shuttle to get back to the airport because it was already full, we had to call a Uber. The bathroom and bed were clean but the kitchen area and counters were dirty. The morning breakfast was good. They offered a lot of options for breakfast. I will not stay here again and I would not recommend them.
Rebekah
Rebekah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月21日
Takayuki
Takayuki,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Tracy
Tracy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月10日
Cameron
Cameron,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月4日
Meh again
Got the same room as a week ago. In the same condition as before. Red stain on the carpet...blood? Dirty/used furniture with stains and rips. Closet still smells like a million wet swim suits have dripped on the carpet. Bed is as hard as or harder than a rock. But hey, I did have a hot shower this time. Pictures attached.
Josch
Josch,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
TingTing
TingTing,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
I'll be back
very friendly staff, good breakfast , comfortable bed, no complaints
James
James,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
We are a big family looking for a suite to accommodate our 5 kids so we thought this would work for us. 2 older kids on the bed and 3 smaller kids on the couch. But the couch bed had outlived its life. It was real uncomfortable. Beds were not comfy either. But on the bright side, great custom