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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property
Hotel with spa, near Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Property grounds
Property preview
2 restaurants, dinner, brunch served; Spanish cuisine
Premium bedding, minibar, in-room safe, desk
Rooftop terrace
In the heart of Madrid, Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers a tranquil retreat. Unwind with a Thai massage at the onsite spa, indulge in Spanish cuisine at one of three restaurants, or simply enjoy free WiFi and stunning views from the rooftop terrace. Guests rave about helpful staff and its prime location near Royal Theatre.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Steam room
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$453 nightly
The total price is $498
Nov 19 - Nov 20
Total with taxes and fees

Why we love this property

Poolside paradise
This hotel boasts a seasonal outdoor pool with poolside loungers, umbrellas, and a bar. Take a dip and sip a cold drink in pure bliss.
Relax and restore
This hotel's spa offers daily treatments: body scrubs, wraps, and Thai massages. A steam room, Turkish bath, and garden complete the wellness haven.
Foodie central
Culinary adventures unfold at 3 restaurants serving Spanish and local cuisine. A cafe and 2 bars complete the mix, while buffet breakfast starts each day.

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2

View all photos for Family Supreme Room

Premium bedding, minibar, in-room safe, desk

Family Supreme Room

  • Sleeps 3

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • Sleeps 2

View all photos for Royal Suite Red Level

Lobby

Royal Suite Red Level

  • Sleeps 2

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

9.6 out of 10
Exceptional
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 1 Bedroom

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 505 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Suite Red Level

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level | Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 1399 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 2152 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Supreme Room

Supreme Room | Premium bedding, minibar, in-room safe, desk

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2

View all photos for Supreme King Room

Premium bedding, minibar, in-room safe, desk

Supreme King Room

  • Sleeps 2

View all photos for Supreme Twin Room

Premium bedding, minibar, in-room safe, desk

Supreme Twin Room

  • Sleeps 2

View all photos for Deluxe Red Level Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Red Level Twin Room

  • Sleeps 2

View all photos for Junior King Suite Red Level

Premium bedding, minibar, in-room safe, desk

Junior King Suite Red Level

  • Sleeps 2

View all photos for Junior Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

Junior Twin Suite Red Level

  • Sleeps 2

View all photos for One Bedroom King Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom King Suite Red Level

  • Sleeps 2

View all photos for One Bedroom Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom Twin Suite Red Level

  • Sleeps 2

View all photos for One Bedroom Master Twin Suite Red Level

Living area | 49-inch LED TV with satellite channels, TV, pay movies

One Bedroom Master Twin Suite Red Level

  • Sleeps 2

View all photos for Presidential Penthouse Twin Suite Red Level

Premium bedding, minibar, in-room safe, desk

Presidential Penthouse Twin Suite Red Level

  • Sleeps 2

View all photos for Family Room (3+1)

Premium bedding, minibar, in-room safe, desk

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Red Level, Suite, 3 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

View all photos for Deluxe Red Level Room

Lobby

Deluxe Red Level Room

  • Sleeps 2

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, desk

Two Bedroom Suite

  • Sleeps 6

View all photos for Three Bedroom Suite Red Level

Premium bedding, minibar, in-room safe, desk

Three Bedroom Suite Red Level

  • Sleeps 8

View all photos for Junior Suite Red Level

Lobby

Junior Suite Red Level

  • Sleeps 3

View all photos for One Bedroom Suite Red Level

Lobby

One Bedroom Suite Red Level

  • Sleeps 2

View all photos for Junior King Suite With Terrace Red Level

Premium bedding, minibar, in-room safe, desk

Junior King Suite With Terrace Red Level

  • Sleeps 2

View all photos for Classic Queen Room

Premium bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for One Bedroom Master King Suite Red Level

Premium bedding, minibar, in-room safe, desk

One Bedroom Master King Suite Red Level

  • Sleeps 2

View all photos for Presidential Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Presidential Penthouse Suite Red Level

  • Sleeps 2

View all photos for Supreme Room

Premium bedding, minibar, in-room safe, desk

Supreme Room

  • Sleeps 3

View all photos for One Bedroom Master Suite Red Level

Lobby

One Bedroom Master Suite Red Level

  • Sleeps 2

View all photos for Junior Suite With Terrace Red Level

Lobby

Junior Suite With Terrace Red Level

  • Sleeps 3

View all photos for Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Penthouse Suite Red Level

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 5 min walk - 0.4 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Prado Museum - 3 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Calanas Station - 6 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 24 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

Restaurants

  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tap Room Opera - ‬2 min walk
  • ‪El Café de la Ópera - ‬1 min walk
  • ‪Beer Station - ‬3 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Palacio de los Duques Gran Meliá - The Leading Hotels of the World features a rooftop terrace and puts you just steps from Plaza de España - Princesa. Guests can visit the spa to be pampered with Thai massages, body wraps, or facials, and Jardín de los Duques, one of 2 restaurants, serves Spanish cuisine and is open for dinner. Other highlights include 2 bars/lounges, a poolside bar, and a health club. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Opera Station is 3 minutes and Santo Domingo Station is 4 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 35 per day)
    • Electric vehicle charging point on site
    • Offsite parking nearby (EUR 35 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1851
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Dining

Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Los Duques Grand Café - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 42 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 80 per pet, per stay

Parking

  • Valet parking costs EUR 35 per day
  • Parking is available nearby and costs EUR 35 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Frequently asked questions

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World offer free cancellation for a full refund?

Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 80 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes. Valet parking costs EUR 35 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are both nearby.

What is there to do at Palacio de los Duques Gran Meliá - The Leading Hotels of the World and nearby?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World has 2 bars, a spa, and a seasonal outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Palacio de los Duques Gran Meliá - The Leading Hotels of the World?

Yes, there are 2 onsite restaurants, featuring Spanish cuisine and garden views.

Does Palacio de los Duques Gran Meliá - The Leading Hotels of the World have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palacio de los Duques Gran Meliá - The Leading Hotels of the World like?

Palacio de los Duques Gran Meliá - The Leading Hotels of the World is in Madrid Centro, a short 3-minute walk from Opera Station and 3 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

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Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Restaurant
Food
Drinks
Palace
Amenities
Patios

What guests liked

  • Breakfast was consistently described as superb, great, delicious, and fabulous with a wide variety of options. (15 reviews)
  • The spa services were highly praised for their top-notch quality and excellent customer service. (4 reviews)
  • Restaurants near the property offer a variety of choices with different food options and the property's own restaurants are great. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Had a great stay.
Andrew, 4-night trip

10/10 Exceptional

Great service , clean hotel and an amazing spa
Manny, 2-night trip

10/10 Exceptional

Great location, rooms and service. Breakfast spread was fabulous as well.
Deepankar, 3-night trip

10/10 Exceptional

This hotel really goes out of their way to provide service. Location is great for walking everywhere is Madrid. This is one hotel that I would return to. Their restaurant is excellent and beautiful. The Thai massage was incredible. Our laundry was done perfectly. I loved this hotel.
Megan, 2-night trip

10/10 Exceptional

Beautiful property excellent customer service especially the staff!
Stella, 5-night trip

10/10 Exceptional

Gem in Madrid that’s dog friendly

Pet friendly hotel that has great amenities and service. One bedroom suite is well designed and perfect for us with two dogs - one being a German shepherd. Worth paying for the red level for the additional breakfast options and tapas snack with the wine and cava included.
Phoi-Thi, 1-night trip

10/10 Exceptional

Excellent Stay & highly recommend
Andres, 2-night trip

10/10 Exceptional

We loved our stay
Reeju, 3-night trip

10/10 Exceptional

Amazing location and breakfast
Jesus, 1-night trip

10/10 Exceptional

A very nice hotel and excellent staff
pavneet singh, 1-night trip

10/10 Exceptional

Excellent hotel, fantastic breakfast, good size rooms for a family.
5-night trip

10/10 Exceptional

Great location. The terrace in the room was great!
Adriana, 4-night trip

10/10 Exceptional

Just wonderful

This hotel is absolutely fabulous in every way- the whole ambiance, the Rooms, the staff and the food … just everything is amazing. I totally recommend the red level for the excellent room comfort and the complimentary food and drink in the red level lounge … I can’t wait to go back
Sue, 3-night trip

10/10 Exceptional

Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Merrill, 4-night trip

8/10 Very good

Excelente locación minutes away from attractions and súper great attentive staff
Evelyn, 3-night trip

10/10 Exceptional

Madrid

Nice hotel , great location and a lovely garden to sit out in with a cigar
Nicholas, 9-night trip

10/10 Exceptional

The hotel was spectacular. Instead 5 star, it should be rated. 10 star. The staff was unbelievable, courteous outstanding service to the customer
Marcia, 2-night trip

10/10 Exceptional

The hotel did not disappoint, from champagne on arrival, stunning red deluxe room, rooftop pool with views down to the palace all topped of with service second to none Would not hesitate to return or recommend 👌
Rooftop Jacuzzi
Rooftop bar
Garden entrance
Indoor lobby area
Craig Charles, 5-night trip

10/10 Exceptional

Top notch central hotel

Location was very central to most attractions but yet on a quiet street. Very professional staff.
ANDREW, 1-night trip

10/10 Exceptional

Overall this place was amazing .. if you come to Madrid stay here.
Amine Mohamed, 3-night trip

10/10 Exceptional

The best hotel in my favorite City in the world
Diego, 4-night trip

10/10 Exceptional

5 Star experience all around.
Orson, 4-night trip

10/10 Exceptional

Friendly staff always ready to help you out. Nice bar, nice lounge place and fitness room (although a little bit tiny). This hotel a perfect stay for us in Madrid.
Karina, 3-night trip

10/10 Exceptional

Absolutely loved our time at this hotel. Would definitely return. It was a shame the pool wasn’t open as the weather was fantastic.
Craig, 6-night trip

10/10 Exceptional

The best...10 stars staff
Dritan, 1-night trip