Elevator out of order, staircase, dirty, cluttered and dangerous. Bathroom with a shower curtain that did not cover. No one at the front desk on check-in. No breakfast included. Late checkout was difficult to come by. As a Bonvoy member, I was disappointed.
Ronald
Ronald,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
jamie
jamie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
My husband and i arrived to the property at 10AM and check in was not until for but they were able to let us check in early and that was much appreciated
Nefertari
Nefertari,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
Alan-Michael
Alan-Michael,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月12日
Nice Hotel
This hotel is walking distance to a lot of tourist destinations. It is a very nice hotel, and rooms are big. Check in and out was easy, and the staff was friendly.
Deborah
Deborah,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Initial room the air went out but they moved us quickly into a new room. Great customer service!!
Matt
Matt,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月8日
Chanelle
Chanelle,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月5日
In a great location!
Heather
Heather,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月4日
MATTHEW
MATTHEW,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月4日
Room looked worn. No drawers for clothes. Tiny closet. No place to put luggage except on the floor unless you only have a backpack or small carryon bag. Not really handicapped accessible in bathroom. Only one hook in bathroom- no place to hang robe/ towels.
Great bedding and pillows. Bed very comfortable. Had breakfast one morning in restaurant there. Food was good, waitstaff very friendly.
Location good but would stay somewhere else next time.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月2日
Room was spacious and staff was phenomenal. The mattresses are very firm. Not a big problem but for the folks out there that want some plush comforts the bed isn’t going to supply that.
One issue outside of the control of the hotel is the consistent racing every night from 10-11pm. You’ll hear it two or three times. Just enough to wake you up.
My major issue was the major smell of marijuana smell on my floor. I know housekeeping smelled it when they cleaned the room. Felt like they would have informed management. Having that smell hit you when you are “coming home” every evening on vacation is not pleasant.
Location of this hotel to old city history is perfect. For sporting events and bigger scale Philly exploration this isn’t the place for you. Please enforce the no smoking policy.
William
William,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月26日
Miguel
Miguel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
Amber
Amber,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月17日
Kristin
Kristin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月16日
walking distance to all of Philly's history
Barry
Barry,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
Sarah
Sarah,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月11日
Very comfortable and pleasant business stay
The hotel feels very safe; room was clean, bed was comfy. Nice common areas. Good service, spacious shower. Walkable to tourist attractions and nice restaurants. I would stay again for sure!
Sibyl
Sibyl,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月10日
Great stay overall! Would stay again.
We had a great stay at the Renaissance. We came for a concert. We felt like the location was great. Easily accessible to restaurants , coffee etc. Our room was clean and had all the necessities to make our stay comfortable. The staff was beyond friendly and helpful.
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月8日
Good area. However wlwvator got stuck on us.
THEN- we went to our room. Room 503. Smelled awful. 1/4 of the carpet was soaked. They sent someone up. They said air conditioner leaked. Only room with 2 queen beds so we were stuck. Couldn’t walk around soaked carpet. And the smell was awful!!! Felt so dirty. Disappointed
Jennifer
Jennifer,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月5日
The hotel was very clean. We used the gym and the pool. The interior design was very posh. We even ate breakfast in the hotel restaurant. A great hotel for the price. Plus it was in historic Philadelphia which made tourists trips very easy to plan and access. I would stay there again.