The facility was great, the staff took great care of us. The food at Latitude 65 was amazing! Only thing keeping it from being a 5 for us was not seeing the Northern Lights.... the whole purpose for our visit.
Staff was very responsive. There was a problem with our hot water, and they had it fixed within an hour.
The heaters for each igloo are pretty loud. We found it helpful to sleep with ear plugs. The high air movement might be necessary to keep those giant windows to the sky clear!
Such a beautiful and unique stay!
Melanie
Melanie,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 10 月 28 日
Yukako
Yukako,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 23 日
Adam
Adam,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 20 日
Mung C
Mung C,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 29 日
We were not woken up to see the Aurora. The alarm system could be more affective. Staff is very friendly and accommodating.
Kanwal
Kanwal,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 23 日
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Daniela C
Daniela C,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Stay here, you won't regret it. The hospitality and friendliness of everyone on site is 5 stars. We will be back!
Erica
Erica,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常 好
2025 年 9 月 8 日
We went for a 3 night stay in late August - early September. I really loved the glass ceiling design of the igloos but the floor was really dusty and dirty, it feels like housekeeping never really vacuum the floor.
Service wise was great, the staff were polite and all but i have to ding them for forgetting to change my return shuttle to the airport. I told front desk the morning before my checkout day that I would like the shuttle to pick me up one hour later. At the end of the day i checked back in with front desk again just to make sure they relayed my wishes, but realized that my shuttle pick up timing was not changed and it was too late already to change it.
I must give them extra points though for the special service rendered to me for sending a buggy to pick me and my wife up from the igloo on check out day because it was raining and we did not want to walk all the way back to front desk in the rain and through all the mud. Really appreciate the ride, thank you for an unforgettable experience!