Minor improvements to make a great overnight stay.
On arrival the gentleman was unable to sort out our check in and had to get another member of staff to help us. There seemed to be some confusion however the second man then took the details from my phone and we were shown to our room. The initial feeling wasn’t too great, with a single pendant light with one of those old energy saving bulbs that has to warm up and twin beds with only one having a bedside table and lamp. However the beds were very comfortable which was a definite plus point. I then found another table and lamp in the wardrobe and got the room looking more cosy. The well stocked tea tray was welcome with bottled water too. The bathroom, although old, was large, clean and the shower very good, but could do with a shelf to put your gels or soap in. There was a TV and we were comfortable and happy.
Unfortunately we were woken by banging and talking in the corridor at 1.30am, followed by a television going on in the room next door. I considered banging on the wall but didn’t want to escalate the situation and simply tried to ignore it. However this is an old building with thin walls and the disturbance lasted until 3.30am which I told the staff about in the morning. Given the problems at check in I wondered if other family members in the hotel didn’t know that we were staying in the room.
Overall, only a little money spent on decorating and furnishings would improve the room and without the disturbance I would have given 4 stars.