I was at Comfort Inn Glenmont, Albany South for 3 nights for my business training accompanied by my wife. I choose this location for 2 main reasons: indoor pool for my wife and good rating breakfast.
Once we opened our room upstairs, we smelled smoke so we complained, and they switched us to a downstairs room which was much better with no smell.
Here are my complaints:
- fridge had no light and turned by itself. Made noise that bothered us especially at night
- my wife enjoyed the pool but Jacuzzi was broken
- breakfast was not as we expected compared to the price we paid and the rating it showed on the website. CHEAP and ready made for warm food.
- bathroom door hinges made terry noise when close or open
- pillow covers had stains
Kyi
Kyi,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 8 日
Nobody ever came to replace the towels or linens in my room. There also were some wires exposed in the hallways. Otherwise, it was a good experience.
Michael
Michael,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 8 日
Pro: Staff was friendly and the beds were comfy. I did ask for a rt9 facing room as per a recommendation from another person and it seemed quiet enough traffic wise. Free breakfast was included.
Cons: doors and walls were thin- you can hear everything in the hallways and door had 1.5-2” gap underneath. Pillows were square (strange), room had hair in sink, bottle caps under desk, AC/heater in our room was SO noisy I’m not sure I slept more than 2 hours. Definitely smelled old, like overly perfumed of some sort. Had our child with us and a second floor room no screen so window stayed shut and locked.
Worth noting- The lobby had a sign saying, please excuse them during renovation (not sure didn’t see any work?) & The bar /restaurant had a sign on the door that said permanently closed.
Janene
Janene,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 6 日
Parking was sufficient. Breakfast was OK
Thomas
Thomas,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 28 日
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 25 日
Very good
JOSE
JOSE,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 20 日
It was convenient for us.
Delawrence
Delawrence,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 14 日
Busy
Short stay .
Delawrence
Delawrence,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
The hotel was under Reno’s but our room was already complete and it was clean and comfortable.
Evan
Evan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 27 日
Run-down
Keep in mind, the hotel claims that they are in the process of renovating. The lobby was nice enough,but the rooms are shabby and you won't feel comfortable. The staff appear disinterested and were unhelpful. The only really great staff member was the lady running the breakfast. Speaking of which, the air conditioning was not operational in the breakfast room. It was super hot.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 18 日
Air Quality
William
William,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Better than i expected
It was fine
Breakfast was actually not bad
Alexandre
Alexandre,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Would never book again
Well the room had ants . The housekeeping was rude went asking for new bedding to make the bed due to my special needs child having so issues. I had try to take every precaution for it not to happen. I had to go to the front desk and when I did they said they would send someone to give me the bedding. They also looked shocked that I was willing to change the bed. I didnt want they to have to clean up my child accident. And if you want to walk in the morning forget trying to sleep on those hard beds.
alissa
alissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
convenient breakfast but placed on side of highway of hotel, traffic noise all night.
Monica
Monica,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 1 日
Not
First off we asked for a smoke free room, but the room we got smelled like someone was smoking in it. The outlets didn’t work, the room phone didn’t work so I had to call the hotel phone from my phone. I don’t think I’ll be staying there again. For what I paid it was not worth it.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
Our room smelled like smoke.
Shai
Shai,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
L'hôtel est propre mais a besoin d'un rafraîchissement. Bel accueil. Nous n'avons pas passé beaucoup de temps à l'hôtel.
Guylaine
Guylaine,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
patrick
patrick,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
It was a very wonderful hotel it was close to Albany Medical Center our son had to go for surgery and the hotel had wonderful pool hot tub the rooms were completely comfortable was staff was so nice friendly and everyone was so helpful with questions