It was a convenient location for our planned trip. Unfortunately, though, we did not receive what we paid for. The water temperature in the bathroom could not be controlled. It was extremely hot from both the cold and hot water faucets. We complained and front desk sent maintenance to check the water. Maintenance could not resolve the problem and said he would come back the next day. We left st 9am the next day and no one had come to repair the water problem. We had to use bottled water to get the water temperature lowered to use in the bathroom sink. The phone did not work for outgoing calls. We couldn’t even call the front desk except with our personal phones. There was no elevator. We did not get two Queen beds as booked; instead we got a king bed and a couch bed. There were no pillows for the couch bed. The front desk person offered the only other room to us. We checked it out and it had a terrible odor in it. We rejected it. We had traveled to Vineland for the funeral of a Loved One. Our stay at this location added to our grief. We asked the manager for a full refund, and he referred us to request it through Expedia. We deserve a refund. Please grant us a full refund. Thank you! Lateefah Muhammad
Lateefah
Lateefah,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月26日
Nice place !
We decided to do an overnight trip and this was close to our destination. The property was well-maintained and clean. The room was a great size and had everything we needed.
Bill
Bill,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月21日
Sad
Kathy
Kathy,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年8月16日
Not somewhere I would want to stay at again
Jessi
Jessi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月15日
5 stars
Patricia
Patricia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月12日
Everything was great
Tykiesha
Tykiesha,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月12日
The room had a very musty smell and smelled like bug spray also. The second day I realized the chair in front of the air-conditioning unit was covered with mold. So I threw it out into the hallway. The pillows and bed also smelled moldy. The TV had one channel Comedy Central you could change the volume and turn the TV on and off that was it.
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月12日
Iain
Iain,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月11日
Overall the property is in need of an upgrade. The carpeting in the hallways needs to be replaced. The rooms were nice, but the sink needed maintenance, drainage was slow. The laundry room was small, with only a washer and a dryer. The a/c was not working well in the hallway leaving stairwells and portions of the hallways hot and humid. It is a good location with an iHop, restaurant, and lounge. Plenty of parking and convenient to downtown and the highway to head north or south.
Michael
Michael,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月6日
location was great, place was very nice and clean. Staff were always polite.
Jose
Jose,2 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2024年8月5日
Good service
The lady who worked the front desk on Saturday august 3rd in the morning was so amazing and helpful⭐️⭐️⭐️⭐️⭐️
Jiieneene
Jiieneene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月4日
Stephen
Stephen,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月4日
This property is terrible since the first day, says smoking free and the room have a strong smell of cigarette, we stay 4 families and in the nights the smell of marihuana was present in all rooms, the bathrooms have rust in a few parts, i stay 5 days thanks to God and every two days i have to go to the front desk reprogram the keys, i have to recognize that the personal was very kind and helpful and also the pool was very clean i get to the point to loose my money and check in to other hotel, more than sure that i never going to stay again in that hotel and Expedia be prepare because i want a refund for this nightmare.