Extremely friendly staff, the entire hotel was clean. Unfortunately, they are extremely…
Everything was great. The hotel and its rooms are comfortable and up to date.
住宿表示有確實遵守GBAC STAR (凱悅)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合GBAC STAR (凱悅)，加強清潔與消毒措施。
Great room layout -- feels like a suite because of the little half wall separating the couch and bed. The whole place was nicely set up. There are computers to use, high speed wifi througout, a patio area, well-stocked fitness room (for a hotel) and even a pool. This was a great stay.
Gregory, 1 晚旅行, 2021年09月06日
I booked a room through hotels.com and when myself and call three different times to confirm that the room was available and I was told yes. When I showed up to check in, I was told that Hotels.com overbooked and they don’t have a room for us. I was left stranded and hotel did absolutely nothing to help.
1 晚商務旅行, 2021年08月23日
Really incompetent customer service, no idea how to check in or out- like the whole staff was in training. Both the hot and the cold breakfasts were inedible. Rubber eggs, frozen fruit cups deprived of any taste, etc.
Ilana, 1 晚商務旅行, 2021年08月11日
One of the best hotels I have stayed in, very new and clean with good customer service.
Kazim, 3 晚家庭旅遊, 2021年08月01日
The room was quite clean. The view left something to be desired, but since I arrived at night it really didn't matter! The front desk service was excellent.
Nancy, 2 晚旅行, 2021年07月25日
Check in was extremely frustrating and delayed. Children running everywhere screaming all night long. 2 wedding groups and 2 sports teams made for a packed uncomfortable and non relaxing stay.
Charlotte, 1 晚旅行, 2021年07月17日
Very disappointed. We had a group of families with children on our floor for soccer tournament. They were so loud running up and down the halls until midnight and early this am. The complementary breakfast was terrible and poorly organized. Would never come back and we paid hefty for this one night stay.
Michael, 1 晚旅行, 2021年07月16日
The hotel is near a large street, but easy access to everything. It is a bit out of a view, past a storage building and trees, so we missed it a few times. The room was spacious, nice and very clean. However, the breakfast was rather terrible, the standard of a cheap motel. Everything served in styrofoam and scrambled eggs looked and tasted as made from some powder mixed with water (ugh). Overall, it was fine and we'd stay there again.
Przemyslaw, 2 晚旅行, 2021年07月12日
Best hotel so far. Extremely Clean, good location, room smelled fresh, check out was 12pm, comfy bed, checkin done in 1 min, good breakfast, no noise. Would definitely stay again!!!!
1 晚旅行, 2021年07月04日
The first night we were there, at 8:30 in the evening rooms on our floor were still being cleaned. That for starts was very disturbing. The hallway had not been vacuumed the entire time we were there, it was filthy. We had to repeatedly ask for clean towels and toilet paper. I asked the cleaners for both and instead of taking them off their cart, they told me to ask the front desk. The shower leaked water onto the floor. The smoke alarm kept flashing a bright light. I was told that was the fire department's problem. I noticed the pillow cases had zippers which I had never seen before. After we left my husband told me, "not to gross you out even more but why were the pillow cases so wrinkled?" Then I realized that our pillows did not actually have any cases, they were just the pillow coverings and had no cases. After that I realized that our very wrinkled sheets had not likely been changed from the prior guests, (not to gross him out!) And tyhe grounds were filthy, cigarette butts everywhere. I was told by the front desk person that they were having trouble getting enough help. Well, if you can't get enough help and other hotels in your area can, then there is something wrong with your management. WE WILL NEVER STAY IN YOUR HOTEL AGAIN, OR ANY HYATT HOTEL!! I want a refund! We will be submitting a complaint to Hotels.com
Claudia, 4 晚旅行, 2021年07月03日