Only had one elevator for six floors, had to wait to long to ride it to your floor. Elevator was hot in the heat of the day, but in the evening the elevator was cool! Basement was hot and smelly. Did not understand why they have the coffee brewer in the bathroom! By the way, I knew that I was going to arrive hours after check in time, so I was trying to be courteous and give the hotel a call to let them know that I was still going to show up out of respect, but the person that I was talking with, hung up on me, called about 4 separate times, I was so frustrated. Your review is 8.6, but that is a joke!!!!!! The view was great, house keeping service was very good!!! The beds was good!