Unfortunately the news stations on the TV were down for several hours during the first day when we really needed to access the news.
The room was clean but the water in the shower was brown when I first turned it on
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月1日
Great hotel with wonderful staff in Chicago
Amazing staff specially at check in desk, beautiful hotel, well maintained and clean. Close to all attractions in downtown and Magnificent mile, River walk and Michigan Avenue. within walking distance or very short ride to every other attraction. Will definitely come back to stay. Thank you
Ramin
Ramin,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月28日
Great place to stay.
Great location with a view of the downtown Chicago city life. Friendly and welcoming staff.
Demetria
Demetria,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Phil
Phil,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月25日
Tamika
Tamika,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
London
London,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Great choice in Chicago!
Great location with easy access to excellent restaurants, shopping with the added benefit of a Starbucks in the main lobby.
Thomas
Thomas,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月22日
Great hotel for families
Kid-friendly, beautiful pool, very comfortable, and lovely staff. We had a great time
Liz
Liz,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
Great location to experience mag mile
Hotel is very elegant and clean. My room was rather small. We enjoyed the pool and all the views. Staff was friendly and helpful. Bathroom was a good size. One thing I wish it had was a table to eat. No chairs in my room. The location is amazing.
vicente
vicente,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
Radhika
Radhika,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Amazing staff and room was clean and had a wonderful view!!
Travon
Travon,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
Great place to stay and we will be back!
It was a really good stay! The pool is amazing! It was sooooo nice to have a Starbucks right as you walk in. Our heat wasn’t working right and they sent a technician up right away and he fixed it in like 10 minutes. The beds were a little hard, but I’m a side sleeper so they’re probably perfect for back sleepers. Everybody was so nice and helpful!
Erin
Erin,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月17日
Sherrick
Sherrick,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Kerry
Kerry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Kelly
Kelly,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月16日
Good experience.
The stay was great. Our fridge didn’t work but the gentleman at the front desk said he would take care of it and apologized.
Hustavo
Hustavo,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月7日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月6日
First Class Accomodations and Customer Service
This hotel stay was excellent. The entire staff was incredibly helpful and went out of their way to make sure my stay was as comfortable and convenient as possible. The front desk concierge was always smiling and helpful and even texted me to make sure I was happy when I got to my room! He was available the entire time via text, so I didn't have to call down for anything. Room service was excellent and their car service worked out very well. Overall, the next time I'm in Chicago, I will definately stay here.