Check in was smooth and easy. Staff were helpful. The room was clean and spacious. Free laundry also provided. It was a great stay!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Amy
Amy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Patricia
Patricia,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
良い滞在でした。
立地は少し不便ではありましたが、お部屋はとても綺麗で広め、気持ち良く過ごせました。
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Jesús
Jesús,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月8日
While it’s a do it yourself hotel, it’s really not bad at all. You get to do your laundry for free and there is a dining area that offers free coffee and tea. We got lucky with the staff that helped us out when requesting our Yamato transport and he stayed and helped us till the transport was completed.
Haidar
Haidar,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月6日
Brandy
Brandy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月2日
Great hotel quite near thetrain station
Lovely hotel. Friendly staff. Free coffee all day, and free laundry. Nifty kitchenette in our room, which we used a lot.
John
John,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月27日
It a bad place to stay the staff was extremely accommodating and very friendly. The only flaw I could find was the carpet had some stains, but over all a pretty clean place.
Breanna
Breanna,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月16日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年4月7日
Adrienne
Adrienne,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年4月4日
We stayed here and extended for another night.
However, there had been miscommunication and upon room extension, the staff assigned on that day got our room cleaned up even though we informed them not to get housekeeping access the room.
When we came back later that day, a pouch containing cash and our Shinkansen tickets went missing.
We asked the staff if it was picked up upon cleaning by accident but it was nowhere to be found. We asked again upon checkout from a different staff but no luck. Until today, our pouch has not been found or returned
I had high hopes for my JP stay but this is what happened. It is quite sad and unfortunate that we lost a valuable in our room. Only if they had not let housekeeping enter the room as we instructed, we probably wouldnt have lost these items
Judie
Judie,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2023年11月13日
It was super easy to leave baggage at their guest center because it was just a 5min walk from Kyoto Station. They even deliver it to your room! They’ll also hold your bags after checkout it not that long—for me it was only for an extra hour after checkout. They can’t deliver it to the airport. It was a bit confusing to check in as a solo traveler, felt sort of ostracized by the staff at first but I think it had more to do with their taxes and fees, which are charged per person. They don’t do daily room cleaning but leave you more than enough supplies (except toilet paper). Overall it was a good experience! Feels more like a hostel than a hotel-hotel.