I thoroughly enjoyed my stay at this hotel. Even though there were quiet a few other people staying there, it always felt quiet and private, never felt crowded.
The room itself was nice and kept very clean. The bed was very firm, which is not what I like. But that's just my personal opinion and nothing wrong with the hotel. Other than that, I found the room very comfortable and have nothing to complain about. They gave me fresh bottles of free water every day which I appreciated.
Every single staff member that I came across was super friendly and professional. They all were willing to help with anything you may need. I can't say enough about how accommodating and friendly the staff is.
They have their own sandy beach, which is not common on Cozumel. There was good snorkeling right there where you can walk in. I appreciated that as well.
They have an onsite scuba shop, called ScubaDu. They were also great and I will definitely use them again. If you're going to be diving, you can't do better than the combination of this hotel and scuba shop. Being able to wake up and get right on the boat at your hotel is very convenient, as well as their dive masters and boat crews are top notch.
If there was anything I found lacking at this hotel, it was the food. It was just ok. So, I just started driving into town to eat, which is less than a 10 min drive. I found incredible food at the local restaurants and it was a fun part of the trip to try new places.