location is good not far to anywahere, the room is clean and comfort. However, the cleaning staff is unprofessional, they did not fill up toilet paper, toiletries and coffee either.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2018年2月23日
Chiahung
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Karina
Karina,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Amazing experience! The room was big and clean. Lots of parking space available (for free). There is an amazing restaurant nearby (less than 10min walking). The view for the vineyards is phenomenal. Staff is incredible and super helpful. Breakfast could be better and with more option. However, Will definitely come back.
João Pedro
João Pedro,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Terry
Terry,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
Great family stay with some setbacks
Whenever we go to Napa my husband and I usually love to stay at SENZA. Senza has had some beautiful updates to their lobby area which is nice but one of the changes is there isn’t a free continental breakfast anymore which was really convenient for us as a family. It was our first time staying in a regular room vs a suite, we stayed in a room above the lobby area. Check in was fine but we were disappointed that the pack and play we had requested for our son wasn’t set up. Thankfully we were heading to dinner right after check in which gave them time to deliver it to our room, but when we got back we saw it was delivered but not setup - definitely not the kind of service we had expected since the last time we stayed over the pack and play was setup so nicely, that even the mattress part was covered with a sheet. Lastly, the water in the shower took some time to get warm and stay warm. We really love SENZA so I’m giving it 4 stars despite the issues, hoping that it was just a one off for us this time.
April
April,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
great property and wonderful hospitality!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Great place
Such a cute place. The room was spacious, clean and comfortable. Great location. Would definitely stay here again.
Kristyn
Kristyn,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月17日
Nicholas
Nicholas,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Shayla
Shayla,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月15日
Sigrid
Sigrid,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Hotel Senza
An enjoyable stay, we were upgraded to ADA room. Nice outdoor patio. Staff very helpful. Room clean and comfortable.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
The property is beautiful and quiet. Service was excellent!
Carol
Carol,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Great location & excellent service
We were a little concerned after reading some not so good reviews of the hotel after we had booked it. What a wonderful surprise! The staff was genuinely interested in ensuring our stay was comfortable. The rooms were spacious & clean. Unfortunately, there are no elevators for those who are unable to climb stairs. Highly recommend SENZA!
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Loved this cute hotel. Rooms were very nice and comfortable . We had a beautiful vineyard view.
Nancy
Nancy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Tilak
Tilak,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Would easily come here agaain
Ignore previous reviews about constr noise , dirty pool area etc. this place is clean , noise free with a clean pool . Outstanding , friendly efficient service from all the staff working here
Archna
Archna,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
Ole
Ole,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Such a beautiful gem along the highway between Napa and Yountville! We stayed in the “mansion” with a lower floor porch with chairs. Very beautiful and quaint. This hotel is walkable to a very cool winery called Ashes and Diamonds”. Also walkable to a beautiful Italian restaurant. 5 minutes drive into downtown Napa. The property, staff and grounds were all kept to perfection every detail was paid attention to. Highly recommended.
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月29日
Jeremy
Jeremy,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Casey
Casey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月17日
Went to Senza for a weekend birthday trip with my girlfriends. Here is my honest review:
Pros - Amazing staff. Everyone was so friendly and always available to make recommendations and help. The property is very quiet and cozy which is what we wanted for a chill weekend.
To be aware of - During our stay we had issues with the shower draining properly (they sent someone up to fix), hot tub was inoperable, and cable/netflix did not work while we were there. Luckily our time spent was mainly committed to exploring wineries and restaurants so we weren’t to bothered by it but when you’re paying this money and/or looking to relax on property this could be a dealbreaker.
All in all we really enjoyed our stay and would come back again if amenities were available or at a lower price point.