The bed was comfortable. The bathroom was AWFUL. No fan, barely enough room to turn around between the toilet and shower. Very dim and outdated light in the bathroom. The sink (located outside the bathroom) had very little water pressure. No privacy. We were with our children but there was not enough room to change clothes in the bathroom at all. There was an odd smell in the room and the hvac unit was screwed to the wall and plugged in, not a hardwired unit, which was strange as well. Maybe would stay here again when we come for naile but only if we get a good deal from a third party booking site.
Katherine
Katherine,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月13日
Would go back with pleasure
Nearby bookstore a big plus
Ronald
Ronald,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
Edward
Edward,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
hayley
hayley,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Good enough for a place to lay one’s head after a long day of meetings
真實旅客
3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月6日
Great to have free parking. Clean and quiet with easy check in.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月31日
Parking nickel and dime.
I was unaware that the property charges $10 a night for outdoor open lot parking until we arrived. When I ask the front desk about a validation for guests, she was quite smug about "your a third party booking, you don't qualify"
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月26日
Could be cleaner.
I’ve stayed at Hyatt hotels before but they were all cleaner than this. Weird stains on the mini refrigerator door, doors scratched and damaged, wallpaper starting to peel in certain areas in the hallway, tiles damaged in the shower, and random hairs on the pillows.
Christian
Christian,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月21日
Chris
Chris,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Matthew
Matthew,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月19日
Castaing
Castaing,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Just ok
Very nice staff, location was a bit shady, but it’s Louisville, after all.
Pamala
Pamala,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Cheryl
Cheryl,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
Enjoyed our time!
The room had a great living room and workspace area, close to shops and near the highway. My son enjoyed his time in the pool and the pet fees were very reasonable (we travelled with an XL dog) & room was spacious.
Sandra
Sandra,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Trena
Trena,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月22日
Let me start off by saying, Evan the assistant manger is a total jerk. The other staff that work under him were wonderful. The one star rating is for YOU EVAN. Don’t be so rude to your guests and then go in the back and talk about them like I can’t hear you!!!!!!! There was blood on my pillow and shower curtain. The breakfast literally was watery eggs. They were charging people $200 a night to stay in something that I could have cleaned better if I would have just took 3 minutes. Like I said Katelyn, I think the other guys name is Zach, Casey and another woman with the name starting with an M were great but good god, I feel bad for that staff having to work for such a rude person like Evan. Evan. You are the reason for the bad stay. You are the reason why we left and you are the reason we won’t be back. To top it off, I left a message for the GM and never received a message back. DO BETTER MANAGEMENT. Your staff is really trying to hold it together for you but there’s not much they can do when management doesn’t give a SH**
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Carter
Carter,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
Sue
Sue,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
jaleelah
jaleelah,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Stay was amazing from the start. Super polite and professional!
Dustin
Dustin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月3日
The staff is very friendly, are check in was so easy, are stay was okay. The only thing that I don't liked was the bathroom, it's to small and the ceiling needs some work, also the vent wasn't working
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
Will stay again
Good breakfast! Friendly atmosphere. Very courteous staff!
Rich
Rich,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Great Louisville East location
Great check in experience. Room was clean and comfortable. Quiet!