Desk representative was not trained well. I checked out of the hotel early due to the quality, or lack thereof, and they told me to contact Hotels.com for a refund which I was eligible for. Hotels.com told me that since I paid the hotel directly, they were the ones who needed to refund the amount. I tried to call and there is no answer…ever! The phone can ring for days, but no one ever picks up.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 30 日
Norbert
Norbert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
MAMADY
MAMADY,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
Wendy Pui Yue
Wendy Pui Yue,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Joanne
Joanne,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 7 日
Hotel need better maintenance
The hotel room with jetted tub was OK but the first room the toilet kept running off and on. And when the maintenance came to the room he didn't speak English so I didn't understand him and he didn't understand me .I also noticed he came without a tool box. How are you going to fix with no tools
Jane
Jane,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 5 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 28 日
Argenis
Argenis,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 28 日
Robinson
Robinson,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 17 日
Just Okay
I’ve been to other Best Westerns and this one by far needs an upgrade. Very outdated room. There a slant that runs in the middle of the hotel and our room had a little ramp in the room it seemed.
Beds and pillows were very uncomfortable, woke up sore. Towels and bed had a red stain dots. Not sure if it was blood or juice. Toilet you had to hold the handle down for about 10-15 seconds for it to flush. Also room had a weird pee smell.
Staff was friendly though. Though I won’t go back again.
Angel
Angel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 16 日
Michel
Michel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 2 月 28 日
cecile
cecile,5 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 21 日
The hotel was a bit run down and the room we were given was like you were in a fun-house. It sloped towards so much so that you felt drunk walking in the room. The building felt like it was either falling down or about to like there is a foundation issue. We were there for only one night traveling from South Jersey for a party up north. Will never stay there again. I thought the price was great but you get what you pay for. Never thought in Ramsey that they would have hotels like that.
Marcel
Marcel,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 19 日
Pasillos con malo olor por las alfombras viejas y deterioradas. El indoro no bajaba pedimos que lo arreglaran y lo miraron y no lo arreglaron nunca
Sylvia
Sylvia,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 16 日
No hot water
David
David,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Vincent
Vincent,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 2 月 16 日
When asked about the battery for my fire alarm, I told the staff that my fire alarm was making a noise all night, before leaving the hotel for the day I told one of the staff members that my fire alarm needs a new battery. That was at 10:30am came back around midnight the task wasn’t done. Went to the front the front desk clerk came I’m and DISCONNECTED the fire Alarm completely from the wall instead of changing the battery.
Beshoy
Beshoy,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 12 日
Dated but clean and affordable
Tim
Tim,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 11 日
Facilité d'accès
Pierre
Pierre,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 6 日
The hotel is in need of some upgrades. The floors throughout the hotel were so lopsided. The breakfast was good.