The front desk lady after long was not that great and other lady seem nice! I was stuck with her did not other their cookie or water or thanks for staying with Accents (
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月18日
lisa
lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Abishek
Abishek,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月12日
Gerald
Gerald,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月5日
Great hotel!
Very happy with this hotel as it’s usually very clean and the best soap/shampoo set up - way better than other hotels. Stayed in Room 140 and the bed was made but sheets were dirty underneath as I had to sweep dirt off the sheets when I laid down.
Side note TV audio has issues and alarm clock was set for 6am from previous guest
Ryan
Ryan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
They were very accommodating when we had to stay an extra three days due to surgery taking longer than usual to recover. Great location to the Royal Jubilee.
Jody
Jody,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
Tim
Tim,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
KEEHA
KEEHA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Great Staff
I really liked the Accent In.
BRIAN W
BRIAN W,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Janice
Janice,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Nice Hotel
Lovely staff and overall a pleasant stay. Lots of (free) parking available and the hot chocolate in the lobby is great!
As mentioned in several other reviews, the walls are very thin and not very noise proof. Louder conversations in adjacent rooms are very audible.
Also worth flagging for families - there are no travel cots available, despite booking sites saying otherwise. It was a good thing I'd messaged in advance to ask otherwise we would've shown up without one, since our booking specifically said we'd have one with our room. When I asked about this the hotel said they didn't have them anymore due to furniture upgrades (I don't understand this; why don't you just get some new ones then??), and that a cot also wouldn't fit in our room (junior suite) due to the layout. We were however able to fit our own travel cot in the room with no problem just by moving the coffee table.
Anyway, just seemed to be a larger hassle than it needed to be and I don't understand why a family-friendly hotel doesn't have cots for babies.