Very clean, great service, and loved the snacks and drinks.
Matt
3 晚家庭旅遊
10/10
Tygen
1 晚旅行
10/10
Hunter
2 晚旅行
8/10
A nice, convenient place to stay which was close to everything we wanted to do. But only 1 of the 3 elevators was working so we had long wait times for the one elevator.
Ronald
1 晚家庭旅遊
4/10
Parking was $55.00. Too expensive in addition room charges. The front desk staff was rude and under staffed. The hotel was not worth the price we paid.
Teresa
1 晚旅行
6/10
only 1 elevator in the hotel was working, the wait time was aggravating . the elevator for the parking garage was slow as a turtle.
Philip
2 晚旅行
2/10
Alberto
1 晚旅行
8/10
Ioram
1 晚好友同遊
10/10
Tanner
2 晚旅行
10/10
Eduardo Antonio
3 晚家庭旅遊
8/10
Jonathan at the front desk was wonderful, every employee we came across was friendly and helpful. Only annoyance was the fact only one out of the three elevators was working..but this did not make or break the stay! The proximity and ease of access to everything makes it worth it!
Kristin
2 晚旅行
10/10
Sergio
3 晚旅行
10/10
We stay at this hotel each time we are in Austin.
Belinda
1 晚家庭旅遊
6/10
Uri
2 晚商務旅行
10/10
Justin
1 晚家庭旅遊
10/10
Suzette
4 晚旅行
10/10
It was great front desk was very professional and friendly and the bartenders were great thank you
Patricia
2 晚好友同遊
10/10
David
1 晚旅行
8/10
The location was amazing for walking to downtown right at the foot of the Congress street bridge. Never need to use an Uber. But unfortunately this place is falling apart :( Upon our arrival, the room we were staying in had NO air conditioning!!! The atrium was 10 degrees cooler. Don the engineer went above and beyond to remedy the situation. Also, only 1 out of 3 elevators was working, and apparently that had been an issue for 2 months. We always try to stay in Embassy Suites wherever we go, but this particular location is currently in the worst shape of any we have ever stayed at. Hopefully this will be fixed before we return to Austin?
Matt
3 晚旅行
6/10
Tygen
2 晚旅行
6/10
Honestly, this hotel cost way more than it is worth.
Outdated rooms, lobby and pool. They only had 1 working elevator while I was there and the stairs were difficult to locate.
Pool was freezing cold.
Drink choices in the bar were terrible, stunningly terrible.
Super disappointed in this hotel.
Devan
2 晚旅行
8/10
Celebration of a wedding anniversary
william
1 晚旅行
8/10
The stay was wonderful but only one elevator was working. The breakfast was great each day and location was perfect!
真實旅客
3 晚家庭旅遊
10/10
Wendie
1 晚旅行
8/10
Great stay! Just be careful with hotel parking. I was told they would charge our card for parking but I was not told until following day that I was supposed to swipe my room card for parking and not get a ticket. If you get that ticket they are hesitant on giving you that $48 parking fee back since they don’t own it. That would have been awful if they didn’t credit my card cuz I sure did not want to pay twice! The happy hour and breakfast are both awesome tho! We got our monies worth with that additional benefit.