Very disappointed, property is nothing like the pictures. Long wait to check in for my room, family of 6 had to sit in the lobby and wait almost an hour….room wasn’t clean, strong bleach odor, elevator not working, moldy, key cards didn’t work, puke/poop on the curtain and on the floor by one of the beds, son woke up with bites all over. Not enough towels for my entire family to shower before bed at night. Mold on the ice cubes in the complimentary water, breakfast was watered down OJ, stale bread. Manager was very rude and unprofessional when tried to discuss my complaints Tuesday morning he instantly started yelling and arguing with me, lied to me and said the manager would be in Thursday, I go back Thursday and he said he’s the manger. Still waiting for my refund for the 3 nights I didn’t stay. Refused to give me a checkout receipt Tuesday and Thursday. Very disappointed! Saying no refund because front desk wasn’t notified when they were, Monday evening and again Tuesday morning. Do NOT stay here, there is also a surprise $15 per night parking fee not advertised! Worst hotel I’ve ever booked! Worst manager with no professionalism or respect for customers. Tried telling me I had to cancel 48hr before for refund, this isn’t a cancellation it’s a refund for the condition of the property and lack of cleanliness. If my family wasn’t so exhausted from the drive from Nebraska I wouldn’t have even stayed the one night I did! Will be contacting cooperate and BBB!