I find it to be terribly concerning that hotel courtesies have been lost. At check out, we received a measly hello. What room? Do you want a copy? And, really nothing else. No questions about how our stay was or if everything was okay. No thank you. So cold. Go back to teaching customer service skills. Engage with your guests. Ask where they are from. Banter a little. It all changes the game and will differentiate you from all the other hotels. BE DIFFERENT!
Howard
Howard,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Jereme
Jereme,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Avid-OKC
Only drawback, the toilet ran a long time after flushing. But, due to no maintenance until the day I checked out (Monday, today), just had to deal with it.
Jolene
Jolene,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
Beware of airport shuttle availability
The hotel and room itself was great. I was pretty annoyed that the airport shuttle was monopolized by air crew, who apparently can’t share the shuttle with anyone so we had to take an Uber. Really shuts out all your other customers
Julie
Julie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Overnight stay
Very clean minimalist rooms no drawers or dressers wood ceramic tile floors. Great for people with allergies like my wife. Will definitely stay there again as we stop in OK city on our way to visit relatives.
curtis
curtis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Mellisa
Mellisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Excellent hotel!
I liked EVERYTHING about this hotel and I would stay here again, for sure. Especially liked the comfortable bed and soft sheets, the huge TV, and the other room amenities.
Debra
Debra,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Place is clean, smells good, pretty much everything is in excellent condition. The one thing that wasn’t great was the door to the bathroom, it was really tough to shut (looks like the frame was busted). Otherwise, excellent stay!!
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
It’s a decent hotel. The fitness area could be addressed. The room was clean. I love the shower! The water pressure was excellent.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月27日
Check in was easy, room was clean. We stopped for our halfway point. It was perfect for what we needed!
Lindsay
Lindsay,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Xeves
Xeves,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Gene
Gene,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月11日
Horrible place to stay. There was literally a mushroom coming out the bathroom wall. Also, terrible service to check in. Problems with the toilet. Dont stay here
Leala
Leala,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Excellent
I was in the area for a 2 day conference. Hotel was very clean and the bed was the most comfortable hotel bed I’ve ever slept in. I’ll definitely be a return customer if I’m back in the area!
Heather
Heather,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Clean. Super quiet. Breakfast was excellent. Very new property.
Kristen
Kristen,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Clean very comfortable bed and great breakfast, close to the airport but very quiet.
Jennifer
Jennifer,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Joe Bob
Joe Bob,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Jacqueline
Jacqueline,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
Michael
Michael,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月28日
The room was clean. Bed was comfortable sheets were extremely soft. Breakfast was OK. No pancakes or waffles.
Only negative issue was a slow drain in the bathroom sink
Not very much interaction with staff to Judge them by. But they seem nice.
Donald
Donald,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月26日
Bustona
Bustona,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Didn’t plan on staying an additional night in Oklahoma City weren’t it for an extensive airline delay. I was pleasantly surprised that a room was available for reservation literally an hour before I checked in. Everything about the hotel was top-notch including staff, food/beverage offerings in the lobby, in-room amenities, and free hotel shuttle to the airport. The hotel was literally my savior during a stressful time in my return home.