Room size under expectation
住宿表示有確實遵守Clean Promise (洲際飯店集團)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 72 小時才會接待下一組旅客入住相同的房間。
住宿確認有配合Clean Promise (洲際飯店集團)，加強清潔與消毒措施。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
此住宿為性別友善 (LGBTQ 友善) 住宿，歡迎多元性別族群入住。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
1 晚家庭旅遊, 2018年07月28日
Staff were all very friendly and helpful. The hotel is only a few minutes’ walk to the Tube station in central London. Our family of 3 all stayed in the same room; not very spacious but still comfortable enough.
Chi Chiu Clarence, 5 晚家庭旅遊, 2018年07月02日
Absolutely diabolical. Having checked my reservation with the Hotel and received a reply I travelled over 75 miles to arrive at The Hotel. I was politely greeted at the door. only to find the Reservations Manager refused to accept my Reservation he said " it is Tier 4, and not a holiday" I duly informed him I was not there for a Holiday and explained as to why I had the reservation, he was still insulting and objectionable so I politely left. May I suggest that you remove Holiday Inn Kensington High Street London , from Expedia. I would not recommend anyone to stay there especially not if necessary. A most unpleasant experience.
Susan, 1 晚商務旅行, 2020年12月23日
All staff were great friendly and efficient. Ali stands out as going the extra mile from the bar The spa facilities were lovely
Andrea, 1 晚旅行, 2020年12月04日
Anna and Federica were great at reception.
Arvydas, 1 晚旅行, 2020年11月14日
Rude staff. Badly advertised. Will be contacting Hotels.com by email.
Simon, 6 晚旅行, 2020年11月02日
Everything was great
Sonny, 2 晚家庭旅遊, 2020年10月30日
Hotel was a lovely with very welcoming and pleasant staff on arrival. We had booked a standard room with double bed but asked if there was any option of an upgrade as the weekend was for a birthday celebration. The reception staff arranged this and asked us to wait in the bar for an hour while they arranged a different room. We arrived at the room which was apparently a superior room, very clean however small with a tiny bathroom. The sink was so small you could barely wash your hands never mind brushing teeth or having a face wash. The room had a bath which was small and the shower screen on the bath was next to the tiny sink creating a really small and unsafe environment. When we brought this to the staff attention who said there was no other rooms available although the hotel was only using 2 floors and not all full. The next day the manager allowed us to look at other rooms showing us a standard room which actually had a bigger bathroom than the superior room. This was very frustrating for us as we was only staying 2 nights and would have been just easy to leave us with the standard room. Very disappointed with this and wouldn’t really chose this hotel in the future.
David, 2 晚旅行, 2020年10月30日
The entire hotel was spotlessly clean with lovely interior, comfortable beds, friendly staff and great breakfast. Also very convenient for tube station
julie, 2 晚家庭旅遊, 2020年10月28日
The hotel was well placed for local travel. We enjoyed our stay but felt the extra £20 for breakfast was expensive so we ate out at a quarter of the cost. The staff and facilities were very good and i wouldnt hesitate to say here again.
Stephen, 2 晚家庭旅遊, 2020年10月28日