The fire alarm went off 2 nights on the trot once at midnight and once at 5am
WILLIAM
1 晚旅行
2/10
The staff was unfriendly and unprofessional, the room was smelly, which was not resolved. As I packed the bags and was walking out to find another hotel at 10pm (after hotel staff failing to help me) the manager stopped me and finally gave me a different room and upgraded me so I can rest - so I really appreciate that.
ANNA
1 晚商務旅行
8/10
Great check-in experience, the hotel is a few mins from a tube and a great high street. Cafes, restaurants, shops and walking distance to nice parks. We loved being able to have a morning swim.
Natalie
1 晚好友同遊
6/10
Check-in was excellent, and we enjoyed a lovely lunch in the garden. However, the room was disappointing—cramped space, poor amenities, and no drinking water provided. Accessing the wardrobe was a struggle. During a fire evacuation, there was no staff guidance, and with lights off, many guests were left disoriented and unsure where to go. Which felt unsafe.
真實旅客
1 晚旅行
6/10
yavuz
4 晚家庭旅遊
10/10
Per
2 晚家庭旅遊
8/10
Martin
3 晚家庭旅遊
6/10
PHILIP
1 晚旅行
8/10
Lisa
1 晚旅行
10/10
Hyun Jung
4 晚旅行
8/10
Imran
1 晚旅行
8/10
Michael
1 晚旅行
6/10
Aircon doesn’t work in this hotel - in two rooms at least
真實旅客
3 晚家庭旅遊
2/10
真實旅客
1 晚旅行
4/10
Extremely small room, air conditioning makes loud noise, minimal sound proof bin truck woke us up at 6am even when we were on the 5th floor and windows closed.
Moataz
2 晚旅行
2/10
The hotel management decided to check us out even though we requested PAID pre check in a late check out at 4. Now we are out on the street with suitcases and we dont need to be at the airport before 6 PM!!! The check in agent confirmed that we are getting the late check out but suddenly they said we have no records of that. Not worth spending your money here, plenty of better clean and lively places.