in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.
ai chin
ai chin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
ANU
ANU,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 26 日
Bad Service, Underwhelming Hotel
Visit begins with me unable to get through there front doors with my luggage (no automatic opener nor attentive doorman, plus narrow opening). Visit ends with a 15 minute wait for an elevator with enough room for me and two suitcases going down to the lobby. In between there were no slippers in the room and no snacks or drinks in the fridge.
Kerry
Kerry,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
FRANCISCO
FRANCISCO,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 23 日
Ana
Ana,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 18 日
Clean, comfortable but AC not good
Clean, modern hotel, but unfortunately the elevators and AC system were being serviced so that represented long waiting times in order to use the elevators. At night the temperature would get hot.
I would give it another try after the ACs are fixed
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
no vale lo que cuesta.
Cuando llegamos nos ofrecieron un upgrade de cuarto mismo que aceptamos, al llegar al cuarto apestaba a humedad encerrada Al reportarlo me dijeron que tenia que ir limpieza a validar la situación antes de cambiarme a otro, desp de 10 minutos se hizo el cambio. Solo para llegar al otro cuarto y que no pudiera abrir la puerta tardamos mas de una hr para hacer check-in y podernos acomodar. No lo esperado para un hotel de este precio y sin una disculpa por la incomodidad de acarrear equipajes de la recepción a los cuartos una y otra vez. Fuera de eso la locación es muy buena pero el hotel si esta algo desgastado y necesita una actualización.
Federico
Federico,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Great location. Amenities reasonable but disappointed that for a 4 star hotel there are no tea and coffee facilities in the room. The coffee in the main lobby as a grab and go, incredibly expensive, so best to use the Sip&Go a few meters down, brilliant!
Diana
Diana,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Soraya
Soraya,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
Juan Pablo
Juan Pablo,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 28 日
Nao vale o preço
Quarto extremamente barulhento. O ar condicionado parecia o barulho de obras. Muito ruim
Fabio
Fabio,7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 27 日
Amazing property location no air-conditioning room was over 80° all night long. The property had no air conditioning throughout.
lee
lee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Georg Alexander
Georg Alexander,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 26 日
There is no AC. And they continued to lie to me saying they would bring a portable AC unit. I would not recommend this hotel, had to switch hotels
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Rhoda Florence
Rhoda Florence,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
The stuff was really nice.
Rooms are very old and very not clean. We found someone’s hair and personal stuff from previous people that stayed there.
Every time you need an elevator - be ready to wait for 10 minutes minimum.