The non-white woman at the front desk was very rude and unfriendly. The plumbing in the bathtub, toilet and wash basin was not smooth and was a little clogged.
Very bad interior there was broken shower door and clogged sink. No one came for house keeping even after asking them. Hotel was not clean only thing good was location and breakfast
Revanth
3 晚家庭旅遊
8/10
Lots of hair on bathroom floor. Stairs only to first floor where pets were welcome so difficult to get all luggage to the room. Overall it was good for a one night stay.
Kathryn
1 晚旅行
8/10
Hotel Location is excellent, within 5 minutes of the falls. Food options were good, breakfast was plentiful and available. The rooms conditions are ok for the price. Only issue was there were no towels in the room when we checked in, but staff took care of issue
Michal
1 晚家庭旅遊
6/10
Great location. Great service. Low quality hotel.
Austin
1 晚家庭旅遊
10/10
Ahmed
1 晚旅行
6/10
Older hotel with very limited parking. Food and bar onsite but a little pricey. Room was average. Staff was very friendly and accommodating. Walking distance to all the tourist stuff.
David
2 晚家庭旅遊
2/10
We stayed 1 night . When we arrived we went to the room and we found yellow stains on the sheets . We found mold in the shower. We called and made them aware and we asked to be check out same night but they refused to refund us. So we checked out the next day afyer 1 night. We want to get a full refund due to the disgusting rooms and unhealthy room. They need to be inspected and shut down untill this is handled. This is a safety issue and needs to be handled yesterday
kamal
2 晚商務旅行
6/10
An excellent location and comfortable beds.
The lobby area shabby at best.
Breakfast, the hotel is not even trying.
David J
3 晚家庭旅遊
6/10
Not great for parking. Small lot that was full so we had to park in a ramp. Lots of kids running around so if you are looking for adults only this is not the place. Breakfast line was so long we went elsewhere. Stay here for the location, not the amenities.
Lori
3 晚旅行
10/10
The stay was amazing, had all the amenities as described and no issues with any services
Vivek
1 晚家庭旅遊
8/10
Raghu
1 晚家庭旅遊
6/10
Too crowded break fast , service to pick trash is not available. No body provides amenities until we ask for them.
KRISHNAM RAJU
2 晚家庭旅遊
10/10
Very good
Sohan
2 晚家庭旅遊
8/10
Kathryn
1 晚好友同遊
10/10
Cinthia
1 晚旅行
4/10
Smelly room, bathroom not clean enough and water tap in bad condition . Receptionist rude.
Alejandra
1 晚家庭旅遊
8/10
It wasn’t terrible, but the halls and hotel common areas could have been cleaner… I just think there’s a lot of traffics and makes it hard for janitorial staff to manage. The food area could have been cleaner; the breakfast staff seemed overwhelmed. But the receptionists were very pleasant and catering!
Dayona
2 晚家庭旅遊
10/10
Room was mostly clean. Dust on floors near walls and behind doors, especially in the bathroom. Beds were comfortable. Breakfast was good, the typical standard breakfast. Only hot item was waffles but they had a variety of breads: English muffins, bagels, etc. and a variety of fruits.
With the huge crowds staying at this hotel, our room was quiet and we slept well.
Marion
2 晚家庭旅遊
6/10
Mandatory $20 to park in an open unlocked lot next to hotel... ridiculous! Lousey bar with small expensive drinks in plastic Wal-Mart cups! Super expensive Papa John Pizza in hotel, just a lousey stay. Never going back even if it was a great location.