4/10 一般般
2021年12月20日
Cost & performance are just not right here !
Soaking in the outside bath with a view of Mt. Fuji, eating above average meals are the highlights. The staff, what few of them there are, seem to play multiple roles and do not engage with the guests. There are foreign staff but little to no English is spoken. The staff don't seem to talk to each other when they are in view. Very cold atmosphere at check in and check out and that wasn't because of the weather ! The service was just so lacking ! The room was not cleaned to a level that I was expecting. Hairs were seen in the cupboards and coffee stains on the table. The sheets on one of the beds looked dirty and had to be changed. Overall, I cannot justify at stay at this location if I am to consider the cost.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
