The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle
service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
真實旅客
3 晚商務旅行
10/10
LAURA
4 晚家庭旅遊
6/10
Good location, but felt a bit worn down and a bit dirty (might be cause of the worn down’ness). We got a room turning towards the road, and the isolation is not great. Staff were pleasant.
真實旅客
3 晚旅行
4/10
Hotel is fine, walking distance to Gion. But there is a big fire station right next to it so you will get fire trucks siren noise 24x7 and especially it's disturbing and loud at night. Also the metro train station is quite a walk.
Rahul Anil
4 晚家庭旅遊
10/10
The room and service was nice. At checkout, the man at the front desk kindly called a taxi for us.
Thank you
Benjamin
6 晚好友同遊
10/10
The area was easily accesibke, staff were friendly and nice, amenities provided were good
Valencio
3 晚家庭旅遊
10/10
I recently stayed at Sakura Hotel and had a wonderful experience. The location was perfect, just a short walk from major attractions, which made exploring the area so easy. The staff was incredibly friendly and attentive, making check-in a easy and always ready to help with any questions.
The room was clean, spacious, and well-appointed, with a comfortable bed and great amenities.
Overall, I would highly recommend Sakura to anyone looking for a pleasant stay. I’m definitely looking forward to returning in the future!
Camille Allison
3 晚好友同遊
4/10
Hu
1 晚旅行
10/10
Deidre
4 晚旅行
10/10
Staff were super helpful and courteous. Very convenient to Kiyomizu-dera and other Higashiyama-Gion temples, shrines, shopping, and Maikoya geisha tea house. Bit noisy (fire station next door), furniture a bit stained and worn, but wonderful at the price. Small kitchenette poorly stocked (now bowls?).
Mitchell
1 晚家庭旅遊
8/10
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Rebecca
2 晚家庭旅遊
10/10
Angelo
3 晚旅行
10/10
Fantastic stay!
Charles
3 晚好友同遊
10/10
Nice location and friendly staff
Rleng
3 晚家庭旅遊
10/10
Ella
3 晚旅行
10/10
We love this hotel.
Xifan
2 晚浪漫之旅
8/10
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Douglas
2 晚家庭旅遊
10/10
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.
Alanah
3 晚家庭旅遊
10/10
Spacious room. Friendly staff.
Ana Gabriela Lopes
2 晚旅行
10/10
laundry in the room was convenient
Tillie
4 晚浪漫之旅
10/10
Exactly what I wanted
Molly
4 晚家庭旅遊
10/10
Nice hotel . This is our second time staying in this hotel.
Xifan
5 晚浪漫之旅
10/10
Easy walk to historic sites and local culture.
Angela
2 晚家庭旅遊
10/10
Super nice hotel staff, lovely traditional accommodations, close to Yasaka Pagoda, polite taxi drivers, walking distance to bus stations and convenience stores. Our family enjoyed our stay in this hotel. We’ll definitely come back to stay here if we are in Kyoto.