The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年6月26日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju,10 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2022年4月28日
old hotel
Chiu bun
Chiu bun,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Amazing Stay & Super Friendly staff
The staff was super friendly! Seriously everyone was so happy and helpful! Shout out to Arianna at the front desk!
Arriana-Rose
Arriana-Rose,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月24日
We had a great one night girls getaway to NYC! Our room was clean and quiet on the 43rd floor. Service was impeccable - shout out to the security team who helped me safely store breast milk in the freezer! You made mamas first night away from baby much more comfortable.
Michelle
Michelle,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月23日
It was ok.
Nessim
Nessim,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月21日
Do not stay there
The room was properly heated for winter but shabby. The leather on the head board was peeling, the bathroom shower had bad caulking. The quality of the NY Hilton has greatly degraded.
Katrin
Katrin,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月21日
kyoungsoo
kyoungsoo,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Service a Herb-Kitchen was very friendly.
Hilda
Hilda,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Matthieu
Matthieu,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
edward
edward,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Not a $600/night Hilton room.
The place seemed understaffed the entire stay, which is crazy because it is the busiest time of year in NYC. The staff working was nice, but they were overwhelmed. Rooms need to be updated, elevators are slow. I have paid 1/3 as much to stay at Home2 Suites by Hilton (not in NYC) much nicer. Location was great, but this was not Hilton standard I am used too.
T
T,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
Una excelente ubicación
Ma Carmen
Ma Carmen,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Sergio
Sergio,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Rachael
Rachael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Avaliação do Hilton
Fiz up grade de quarto, e ouve um pequeno contra tempo na ocasião do checkout, mas foi parcialmente resolvido…
Faltou “plaquinha” de não incomodar ou não precisa arrumar quarto e ou não trocar tolhas…
Poderiam economizar na lavagem das toalhas…
A senhora da limpeza muito atenciosa…
Café da manhã aquém do esperado…
Localização boa…
No mais foi muito bom.
👍👍👍