We stayed here with our dog which incurred a £20 per night charge. That was fine but they say this includes “their own doggy bed, blanket, bowl, and welcome box of tasty treats” and we didn’t receive any of this so, i’m not sure what the £20 was for other than potential extra cleaning.
A lovely place to stay but a bit disappointing on the lack of promised dog treats, which was a factor in why we chose here.
Jason
Jason,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月14日
Comfortable room with decent bathroom. Shower area in need of some attention to the sealant which has some mould on it.
Evening meals good. Breakfast rather patchy - a bit disorganised and missing obvious items - butter for toast and milk for cereal. Cooked items not bad but poaching of eggs not precise and result rather overcooked.
Staff all very welcoming and keen but some further training needed.
Neil
Neil,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月25日
Great value
Beautiful place . Cabin most comfortable bed great, wonderful location, waitresses attentive and friendly, bathroom decor tired and grubby but functional and didn't hinder stay would definately recommend and am hopingvto go back too 😁
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月22日
Heather
Heather,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月19日
GEOFF
GEOFF,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年4月11日
Lovely place to stay.
Lovely cabin all to myself. Very quiet and super comfortable.
Neil
Neil,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年4月4日
Ryan
Ryan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月25日
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月16日
Lovely room, very comfortable bed and amazing food
amanda
amanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月11日
Good location. Very nice room located at the back of the inn, so we could not hear any noise from our room
Muriel
Muriel,1 晚家庭旅遊
Ebookers 真實旅客評語
10/10 好極了
2024年1月8日
A gem of a place
The room is lovely and comfortable. Has a fridge so were able to have fresh milk with our teas and coffes. Massive bed. The pub is welcoming and the food is lovely.
If we are in the area again, this would be first on our list for places to stay
Daren
Daren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年1月5日
Best little modern hotel in the sticks
Walking holiday. Rooms very modern. facilities included phone charger with usb or remote charge. Very on point. TV was a proper smart TV not a 1st Gen excuse with freesat. Bathrooms exceptionally modern and clean. Friendly staff.
Good food.
Exceptional value for your money.
Will return.
Marc
Marc,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2023年12月18日
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年11月27日
Lovely pub with good, spacious bedrooms in new garden buildings. Let down by poor service/staff upon arrival and serving dinner. Dinner itself was not very good and the breakfast was really pretty poor. A pity, because this could and should be a really great place.
James
James,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年11月14日
Unique stay
A lovely stay in a quiet location. The room is unique in its position and style, good to be close to the pub, but separate from it so you feel secluded. The room is a little tired in its upkeep, needs a bit of a refresh, but warm and comfortable.
Food served in the pub was good, but we did feedback that it wasn’t particularly hot when it came out, which was a shame especially when there weren’t many guests dining.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月8日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年8月11日
We love these rooms, they are a little bubble you can lock yourselves away in and then you have the pub which is top class, a real country class pub. Having stayed in the rooms many times we have always got the detached rooms, this time we got the room connected to another, the only one they do! This was not so good, the sound proofing was such you could hear our neighbours radio and most of their conversation!! So, without a doubt book the rooms, but ask for the detached ones!!
Amanda
Amanda,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年7月7日
Great pub hotel.
Loved the place, and will go again of the opportunity arises. Bags of character, great gardens, very comfortable accommodation
Only 2 minor gripes - the menu is limited, and there's no EV charging.
David
David,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年6月26日
Not quite as expected
This place was not quite as expected, the layout of the lodges was not as expected, overlooking each other. The rooms there selves were comfortable and very clean, perfect accessories in the bathroom and very comfortable bed. It was incredibly hot outside and in, even the aircon didn't cool the room down. Thought it was very expensive for room only. The pebbled access all around the property was not easy to walk on and not appropriate for anyone unsteady with walking issues.
Denise
Denise,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2023年3月30日
Sadly disappointing
I stayed at other Upham pubs over the past few weeks so expected as good a standard here. On the positive side, lovely bar, dinner was tasty & the staff were good.
Sadly, shoddy housekeeping on both days led to this negative review.
The bar staff remedied what they could & the young lady who kindly cleaned my room on Thursday afternoon after housekeeping failed to do so was fantastic. But the housekeeping team let down The Thomas Lord (plug stuck in washbasin so unable to use overnight: only needs a chain attached to prevent this happening to future guests, slipped on water on floor other side of bed, no hairdryer, room not cleaned despite housekeeper stepping over the sign requesting it when they managed to take out the stuck plug, no decaf coffee although the young lady from the bar kindly gave me a jar when she cleaned my room). This may all sound petty but accumulated, it amounted to the difference between an excellent review & this disappointing one.
J D
J D,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年3月28日
We enjoyed our stay for the most part: good beer, pleasant and friendly staff, clean pub and room. The drawbacks were: the gravel paths between the cabins and the pub were completely unsuitable from someone using two sticks. My wife had contacted the pub twice beforehand to confirm the absence of steps but there were in fact two or three. That may not sound many but it was significant for a person with limited mobility. The second drawback was the Sunday lunch with two guests. Although it was scheduled for mid-afternoon the quality the the beef was mediocre. Other than that we would recommend the Thomas Lord.
John
John,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2023年3月11日
Lovely accomodation, friendly staff and very nice food
Miss
Miss,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年3月5日
Dustin
Dustin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年9月18日
The establishment appeared short staffed which showed in the failure to provide the daily housekeeping required. Majority of the staff were friendly and polite. Food we ate was of a very good standard.
Ian
Ian,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2022年8月18日
Heaven in Hampshire
Couple of days away to relax and visit the local area and family. The room was everything we expected, very comfortable bed and liked being able to open the bifold doors to the private patio area. Food was excellent as was the service and we would definitely recommend and stay again. Lovely area, useful village shop a step away from the pub and within easy reach of many other places. We took a day trip to the IoW.